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Senior VOC Insights Leader | AI & Data-Driven Feedback

Care Com

Care.com is seeking a Sr. Manager of VOC Insights to lead a fast-moving consumer feedback program. You will manage a small team and partner with Product, Engineering, Design, and Operations to translate insights into action across roadmaps and initiatives. Reporting to the Director of Member Experience, you will drive measurement frameworks, expand data sources, and ensure rapid, clear communication of actionable findings to senior leadership.

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Vacancy posted 1 day ago
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