EV Field Service Technician

Job Description

Job Description

Job Title: Field Service Technician Job Description

This Field Service Technician role focuses on diagnosing, repairing, and maintaining electric, hybrid, and conventional vehicles in accordance with high technical and safety standards. You will perform efficient and accurate repairs based on work orders, use schematics and diagnostic equipment to identify and resolve malfunctions, and support the ongoing reliability of high-voltage electric vehicle systems. The position combines hands-on technical work, customer-facing service, frequent travel, and mentoring responsibilities to support a growing electric vehicle maintenance program.

• Diagnose causes of malfunctions on electric, hybrid, and conventional vehicles using schematics and diagnostic equipment, and perform accurate repairs in line with company standards.
• Complete all work as outlined on repair orders with a strong focus on efficiency, quality, and safety.
• Carry out high-voltage system work, including electric vehicle battery replacement and related service tasks.
• Communicate with the parts department to identify, request, and obtain necessary components for repairs.
• Save and tag parts related to warranty work or as requested by the technical team, ensuring proper documentation and traceability.
• Examine assigned vehicles to determine if additional safety or service work is required or recommended, and clearly communicate findings.
• Notify the shop foreman promptly if additional work is needed, if requested work is not required, or if repairs cannot be completed within the promised timeframe.
• Document all work performed and recommended services on the work order in a clear, thorough, and accurate manner.
• Road test vehicles when necessary to verify repair quality and performance, or coordinate testing with the shop foreman.
• Stay current with manufacturer technical bulletins and recalls, and apply updated procedures to repair and maintenance work.
• Supervise and mentor other technicians, providing guidance on maintenance processes, protocols, and best practices.
• Train newer technicians on electric and hybrid vehicle maintenance procedures, safety practices, and diagnostic methods.
• Maintain accountability for all company-owned tools, equipment, and manuals, returning them to proper storage in good condition.
• Work independently in the field and drive a maintenance program on your own, ensuring consistent service delivery across multiple locations.
• Interface directly with customers in a professional and presentable manner, representing the service organization and building trust through clear communication.
• Travel frequently (including air travel) to customer and service locations in multiple states to perform onsite maintenance, repairs, and training.

• Electric Vehicle (EV) certification from ASE or an original equipment manufacturer (OEM).
• At least 2+ years of hands-on experience working with electric vehicles, including EV maintenance and repair.
• A minimum of 5+ years of experience as an automotive mechanic or technician.
• Master-level technician expertise in automotive repair and diagnostics.
• Holding at least 4 ASE certifications with the willingness and ability to obtain additional ASE certifications within 1 year.
• Proven experience with hybrid or electric vehicle maintenance, including high-voltage systems.
• Strong electrical and mechanical skills, including troubleshooting and assembly.
• Demonstrated high-voltage experience and adherence to high-voltage safety procedures.
• Experience replacing EV batteries and performing related service work.
• Proficiency with automotive software, including applying updates and using diagnostic software tools.
• Experience traveling for work, with the ability to travel approximately 5070% of the time.
• Ability and willingness to board a plane within 48 hours notice when required.
• Prior experience training and mentoring newer technicians on maintenance processes and protocols.
• Capability to work independently, manage tasks without direct supervision, and drive a maintenance program alone.
• Strong customer-facing skills with a professional, presentable demeanor suitable for direct interaction with customers.
• Residence in or near Chandler, Arizona for proximity to the training center (for the Arizona-based role).

• Experience working with electric, hybrid, and conventional vehicle platforms.
• Familiarity with manufacturer technical bulletins and recall processes.
• Comfort using schematics and diagnostic equipment for complex electrical troubleshooting.
• Strong documentation skills for recording work performed and recommended services.
• Ability to supervise and provide guidance to other technicians in a shop or field environment.
• Experience coordinating with parts departments and technical teams to support efficient repair workflows.
• Willingness to travel to service locations in Michigan, Ohio, and California as part of the role.
• Professional communication skills for coordinating with shop leadership and customer stakeholders.
• Adaptability to changing schedules and travel requirements, including short-notice trips.

You will join a forward-looking organization that invests in advanced electric vehicle technology and supports continuous technical development. The culture emphasizes safety, professionalism, and collaboration, giving you opportunities to mentor others and shape maintenance practices in a growing EV field service program. Frequent travel and varied work environments keep the role dynamic, while structured processes and access to technical resources help you perform at a high level. You will have the chance to expand your certifications, deepen your expertise with high-voltage systems, and contribute to the evolution of modern vehicle service.

This role is field-based and requires regular travel to multiple locations, with positions based out of Atlanta, Georgia; Phoenix, Arizona; Los Angeles, California; and San Francisco, California. You will work in automotive service and maintenance environments, including shops and customer sites, using diagnostic equipment, schematics, and specialized tools for high-voltage and electric vehicle systems. The work involves a mix of hands-on repair tasks, road testing vehicles, and on-site customer interactions. Hours may vary due to travel demands and service needs, and you should be comfortable with frequent air travel and working independently in different facilities. Professional attire and a presentable appearance are expected when interacting with customers and representing the service organization.

This is a Contract position based out of San Francisco, CA.

The pay range for this position is $42.00 - $55.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of San Francisco, CA.

This position is anticipated to close on Nov 11, 2026.

This is a fully onsite position in San Francisco,CA.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.