Data Center Technician

Data Center TechnicianAllen, Texas, United StatesWhat We're Looking ForLightning AI is looking for Data Center Technicians to join our DC Ops team in our Allen, TX HPC Data Center. In this role, you'll be monitoring some of the world's most advanced equipment and systems as you support day-to-day hardware, power, and network operations.This is a full-time role, on-site in Allen, TX. We are not able to provide sponsorship for this position.What You'll DoHelp maintain hardware in the data center, including tasks such as configuration, maintenance, monitoring, and troubleshooting assistanceHelp diagnose and resolve system/compute/network issues to restore functionalityEnsure new server, storage and network infrastructure is properly racked, labeled, cabled, and configuredTroubleshoot server hardware and software issuesBecome a subject matter expert on all the physical technical aspects of the data center build, from power deployment to containment solution to cabling infrastructureProactively monitor onsite hardware to get ahead of any failuresWork closely with HW Support team to ensure data center infrastructure-related support tickets are resolvedWork with RMA team to ensure faulty parts are returned and replacements are orderedCreate installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centersWhat You Will NeedRequired Qualifications2+ years of experience in data centers and technically proficient about critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable managementStrong Linux administration experienceExperience setting up networking appliances (Ethernet and InfiniBand)Attention to detail: precision in debugging work (such as cabling, patching, or configuring equipment), documenting fixes and changesResourceful Problem-solver: doesn't need to be explicitly told to solve an issue, can figure out solutions under constraintsAbility to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as neededMust be able to prioritize tasks and react quickly to issuesStrong analytical and communication skills: collaborate closely with our network engineers, SREs, on-site remote hands, and operations team to resolve issues and ensure smooth deploymentsIdeal ExperienceExperience in HPC environmentsExperience working with Dell or Nvidia equipmentCompensationWe are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.The anticipated annual base salary range for this role is:$80,000 - $90,000 USDBenefits and PerksWe offer a comprehensive and competitive benefits package designed to support our employees' health, well-being, and long-term success:Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.Meaningful Equity: RSUs that give employees a stake in the company's long-term success.Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.Professional Development: Annual learning and development allowance to support your professional growth.Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.In-Office Meals: Complimentary meals at our office hubs.Benefits may vary by location, team, and role.At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.