Sales Associate

Sales Associate

We are looking for energetic, customer-focused individuals who have excellent communication skills, high attention to detail, an ability to multi-task, and are committed to service excellence and customer satisfaction.

Our Sales Associates play a key role in providing legendary customer service to our customers and in building customer loyalty. Don't know anything about hardware or tools? No problem! You will be trained in the services we offer, including duplicating keys, mixing paint, dispensing propane, cutting glass and plexiglass, and much more. Our training program ensures all new employees become proficient at performing all services.

You will be responsible for providing helpful solutions to customers' home improvement needs (or what we like to call getting to know people through their projects). In this position, you will also assist in the receiving, stocking and pricing of all merchandise, and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Work/life balance:

This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We work with you during scheduling to allow for planning outside of work.

Learn and grow with us:

• Are you a hardware hero? Bring your knowledge and we'll teach you something new.
• Have a helpful attitude? We'll train you on hardware know-how that builds life skills.
• We train you from day one and the opportunities don't stop there.

What to expect:

• You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip with customized service based on the premise of amazing every customer, every time
• Answer and monitor all calls and pages promptly, courteously, and effectively
• Continually build a product knowledge base and possess the ability to assist customers with store layout and product location
• Assist in pricing, stocking, marking, and bagging of merchandise
• Operate the register as needed
• Like working in a fast-paced and fun environment? We are high energy so time will fly.

Essential Requirements:

• Ability to stand and walk for extended periods of time. You will be on your feet for the majority of your shift whether part time or full time.
• You must be able to lift up to 50 lbs.
• Ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business.
• Reliable transportation and attendance for scheduled shifts
• Good communication skills
• Saturday and Sunday availability

Preferred Requirements:

• Candidates with previous hardware or retail experience, comparable services, expertise, or product knowledge receive first consideration.
• Customer service experience is helpful but not required

Pay, Benefits, and Perks:

• Paid time off
• Health, vision, and dental for full time positions
• 401K
• Employee discount on products
• Flexible scheduling with full or part time positions