Product Specialist - LCMS

Product Specialist - LCMS

Shimadzu Scientific Instruments is seeking a motivated Product Specialist to join our team! In this role, you will create technical marketing materials and documents for sales, provide training, and offer installation and maintenance support for our LCMS operations. Your focus will be on enhancing product positioning while delivering high-quality, timely support to our customers. You'll engage directly with clients, addressing their needs and collaborating with the Marketing team, Sales, Service, and Regional staff.

Job functions include, but are not limited to:

• Provide marketing support to the sales team, including developing demonstration strategies and presenting products to potential and current customers
• Gather and analyze competitive information for assigned products, reporting findings to the sales team
• Create sales support documentation, including feature/benefit analyses and positioning strategies for each assigned product
• Conduct evaluations of market needs and propose hardware and software solutions to address those needs
• Develop and deliver technical training courses and materials for customers and Shimadzu employees, while maintaining instruments in application laboratories and supporting qualification tests as needed

Education and qualifications:

• Bachelor's degree in a life science field; a higher-level degree is strongly preferred
• Minimum of two years of experience in technical applications or method development with LCMS
• Experience in maintenance and repair of analytical instrumentation; marketing and sales experience are highly desirable
• Strong attention to detail, exceptional customer service skills, and a dependable work ethic
• Willingness to travel, including occasional overnight stays

At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.

Compensation and benefits:

This is an exempt, full-time position that is eligible for benefits. For a complete listing of our benefits, including a 401K matching program and discretionary yearly contributions, please visit our website. Shimadzu offers 10 paid vacation days, 8 paid personal days, 8 scheduled holidays, and 3 floating holidays in the first year of employment. After one year, employees are eligible for a generous short-term disability program, which complies with FMLA regulations, with the company covering 100% of the monthly premiums. Employees are insured at 100% of their salary for the first 6 weeks and 66.67% of their salary for weeks 712.

The starting salary range for this position is $89,000 to $91,000 annually, with compensation paid on a semi-monthly, exempt salaried basis. Additional variable compensation includes an incentive plan based on company and service performance, paid semi-annually in April and October. A discretionary year-end bonus may also be provided based on overall company performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.