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Customer Quality Engineer

Michael Page

Quality Engineer

Great opportunity to grow your quality engineering skillset. Strong compensation and world-class benefits.

About Our Client

Our client is a leading manufacturer of fabricated and machined metal components serving the automotive and heavy industrial sectors. With a history dating back nearly a century and the support of a strong parent organization, they have built a reputation as an industry leader. Continued business growth has created an opportunity to expand their quality team, offering excellent long-term career development potential.

Job Description

Oversee inspection and quality control activities to prevent defects from reaching customers and reduce product returns. Monitor and manage all internal and customer-reported quality issues (NCRs), collaborating with customers, engineering, operations, suppliers, and cross-functional teams to implement and close corrective actions effectively. Present Quality Management System (QMS) performance, key metrics, and quality-related concerns during Management Reviews, while identifying opportunities for improvement. Maintain and control all quality assurance documentation and records. Coordinate and support internal, supplier, and external audits in accordance with customer requirements and QMS standards, serving as the primary audit representative for the organization. Lead initiatives focused on cost reduction, operational efficiency, and continuous improvement through Lean Manufacturing, Six Sigma, SPC, and related methodologies. Ensure employees receive required training and development support, including mentoring and guidance for production and maintenance personnel. Promote and uphold compliance with all plant safety, environmental, and regulatory requirements.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

Bachelors Degree - Technical/Engineering degree preferred. 1-2+ years of relevant quality experience required at minimum. Knowledge of Automotive industry/IATF/TS/ISO9001 Standards. Experience working within a QMS - documentation, etc. Exposure to Statistical Process Control. Experience handling customer quality concerns in an engineering or manufacturing setting. Experience investigating quality issues and documenting findings and corrective actions. Ability to review quality-related data and identify patterns or recurring concerns. Experience working with engineering and manufacturing teams on customer issues.

What's on Offer

Base Salary 70,000-90,000 depending on experience and interviews. World class health/medical/dental coverages - several options, HSA/FSA, etc. 6% 401k match. PTO. Work/Life Balance Flexibility. Other ancillary benefits.

Vacancy posted 8 hours ago
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