Area Dental Director

Job Description

Job Description

Overview

Job Summary:

This role is pivotal in ensuring the effective integration and operation of productive dental teams across various locations. Collaborating closely with the Chief Dental Officer, VP of Clinical Performance, Chief Field Operations, Regional Dental Directors, and District Managers, this position focuses on mentoring and coaching all dental professionals, overseeing personnel management, enhancing client and patient relations, and serving as a role model for office teams.

The nature of this role necessitates the ability to:

• Preference will be given to candidates who currently reside in or are willing to relocate to the region.
• Travel within the district is a requirement.

We prioritize teamwork, mutual respect, and collaboration. Our organization does not engage in unlawful discrimination, including harassment, and we maintain a zero-tolerance policy in our workplace. Discrimination refers to any unfair treatment based on race, color, creed, religion, gender, national origin, age, citizenship, disability, sexual orientation, or any other characteristic protected by federal, state, or local laws.

Essential Functions and Primary Responsibilities:

• Ensure compliance with all governmental and state dental board regulations, including CMS, HIPAA, and OSHA standards. Collaborate with the Chief Dental Officer on compliance and office audits within the CPM Audit Process.
• Develop, coach, train, and mentor dental professionals to maximize their performance, especially new hires during their onboarding and adjustment phases. Focus on doctor engagement, retention, and addressing those at risk due to performance issues or dissatisfaction.
• The balance between clinical days and administrative/mentoring days will be determined by the Regional Dental Director based on the number of offices and doctors in the district.
• Ensure adherence to diagnostic and preventive guidelines set by the ADA and AAPD, including Caries Risk Assessment (CRA), appropriate radiographs (ALERA principle), and sealant application.
• Collaborate with office teams to ensure effective program management, comprehensive staff training, development and execution of SMART plans, and adherence to customer service standards.
• Ensure that dental professionals create positive and memorable experiences for patients and their families.
• Facilitate the identification and referral of patients for specialty services when necessary.
• Work in partnership with orthodontics, oral surgery, endodontics, and general anesthesia teams.
• Address and resolve clinical patient concerns within 24 hours upon request from the District Manager.
• Ensure that dental professionals are responsive to after-hours calls.
• Collaborate with Talent Acquisition during the selection and onboarding processes.

• Engage in community events, including dental school meetings, board member gatherings, dental associations, and other opportunities to represent the organization within the dental and local communities.
• Ensure that weekly doctor scheduling is effectively managed with the District Manager to meet patient demand, including appropriate management of paid time off (PTO).
• Perform other duties as assigned.

Qualifications:

• Education/Experience:
• While not mandatory, the ideal candidate will possess over 5 years of management experience, preferably within a multi-site dental practice involving dentists and staff.
• Must hold a DDS/DMD degree from a dental education program accredited by the Commission on Dental Accreditation.
• A current, valid dental license in the states where patient care is provided is required (license must be in good standing) or the willingness and ability to obtain licensure.
• Additional certifications as required, such as CPR and DEA.
• A compassionate nature and a strong commitment to providing dental care to both children and adults.