Tire & Battery Technician - Automotive

Position Summary As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations. Key Responsibilities Be a Team Member – Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service Be an Expert – Demonstrates knowledge of safety and compliance protocols; tire and battery industry guidelines; service standards; equipment operations; TPMS; Tire Pressure Monitoring systems; product specifications and seasonality; demonstrating knowledge of Point of Sale systems; phone and in-person selling techniques Be a Techie – Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training; adapting to new tools and encouraging others to use them Be an Owner – Communicates equipment tools and supplies needs to TBC Lead; tracking and monitoring returns and special orders; operating cash registers; processing transactions; working hands-on in the physical area; maintaining accurate inventory, audit safety and compliance standards; reporting TBC complaints, safety hazards and problems with products, services and work areas; completing paperwork, logs and other required documentation; ensuring merchandise is packaged, labeled and stored in accordance with company policies and procedures; identifying member needs; assists members with purchasing decisions and resolves issues and concerns Be a Talent Ambassador – Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products; developing, influencing and inspiring others for working in a style that is respectful, supportive and team-oriented; understanding the roadblocks and assisting in training team members Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices Completes work assignments and priorities by using policies, data and resources; collaborating with managers, coworkers, customers and other business partners; identifying priorities, deadlines and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties and feedback Respect the Individual – Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent Act with Integrity – Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values; supports and fosters our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us; acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent Serve our Customers and Members – Delivers results while putting the customer first; makes decisions based on reliable information; balances short and long-term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders Strive for Excellence – Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; drives continuous improvements; is open to and uses new technologies and skills; and supports others through change Benefits Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase, and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Education Benefits Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at Compensation The hourly wage range for this position is $20.00 to $28.00*. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications Valid State-issued Driver’s License. Must be 18 years of age or older. MUST be able to successfully complete all job-required trainings and assessments within a prescribed time period if you receive the position. Preferred Qualifications Auto service industry, Retail Experience. Location 130 SUNDANCE PKWY STE 300, ROUND ROCK, TX 78681-7935, United States of America Drug-Free Workplace Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Walmart