Program Coordinator I-Employee Engagement and Recognition-HR Talent Development & Learning-Mount Sinai Health System-Hybrid-Full Time-Days

Position Title:

Program Coordinator I-Employee Engagement and Recognition-HR Talent Development & Learning-Mount Sinai Health System-Hybrid-Full Time-Days

Position Summary:

The Program Coordinator supports Mount Sinai's employee recognition and engagement initiatives while contributing to the broader mission of the Talent Development and Learning (TDL) team. This role coordinates the administrative, operational, and logistical activities that bring recognition programs, milestone celebrations, events, and related initiatives to life, helping employees feel recognized, appreciated, and connected to our mission.

The ideal candidate is highly organized, detail-oriented, and customer-focused, with the ability to manage multiple priorities in a fast-paced environment. Through strong coordination, communication, and project support, this role contributes to creating meaningful employee experiences while ensuring programs are delivered efficiently, accurately, and on schedule.

General Coordination
• Establishes the coordination of basic to complex program and project activities and ensures the quality, timeliness, and integrity of ongoing projects and schedules.
• Develops and maintains a detailed project schedule; including administrative tasks and ensures adherence to all deadlines.
• Monitors project progress and deliverables, identifies issues early, communicates with management when issues arise, and implements corrective actions as needed.

Administrative Tasks
• Organizes, leads, and facilitates project-related meetings, including developing agendas and preparing meeting materials. Prepares and/or edits meeting minutes, presentations, and supporting documents.
• Manages program email inbox, responding to employee/manager requests and questions while demonstrating excellent customer service and service recovery skills. 
• Maintains detailed records and documentation for all program, project, and event activities, and may develop standardized procedures for storing and managing required documentation.
Data and Reporting
• Creates, formats, customizes, and maintains large data files in excel to support events, programs, and respond to employee requests/questions.
• Collects and synthesizes data from various sources and presents findings, including preliminary analysis when applicable. Investigates issues or concerns, conducts background research, and responds to information requests in a timely manner.
Scheduling & Coordinating
• Organizes and coordinates live and virtual programs, presentations, and special events.
• Coordinates logistics, technical support and other related activities (e.g. room or Zoom booking, food and beverage, materials)
• Coordinates participant enrollment and attendance tracking, and ensures timely distribution of pre- and post-session materials.

Program, Presentation, Event Support
• Assists in the planning, coordination, and execution of programs, presentations and events delivered in virtual, in-person, or blended formats. Responsibilities may include in-person logistical support and virtual production assistance (e.g., Zoom producer role). 
• Collaborates with presenters and guest speakers to prepare, organize, and coordinate programs. Responds to participant inquiries regarding program details, registration, and logistics, and provides support before, during, and after each session.
• Supports the development and implementation of marketing strategies—including print and digital materials—to promote programs and increase engagement. Assist with the creation and execution of the marketing strategy (print and digital)

Virtual Session Production 
• Serve as behind-the-scenes producer for Zoom-based programs, ensuring smooth set-up and execution 
• Manage core platform functions including breakout rooms, attendance tracking, music and slides on entry, and troubleshooting in real-time
• Coordinate with facilitators to prepare technical elements in advance

Conducts other related duties as assigned

Education Requirements:
Bachelors degree required, or equivalent education and work experience

Experience Requirements:
• 1-2 years administrative experience preferred
• Strong Excel skills preferred, with experience managing and formatting large datasets (40K+ rows of data) and producing reports
• Exposure to improvement methodologies such as LEAN preferred
• Demonstrated ability to leverage program management tools preferred

General Skills/Competencies:
• Excellent time management skills and the ability to manage multiple tasks and priorities effectively 
• Strong written and verbal communication skills 
• Strong proficiency in Microsoft Office Suite applications, including Word, Excel, PowerPoint, Outlook, and other business productivity tools.Highly organized with exceptional attention to detail
• Self-motivated, proactive and solutions-oriented, with a positive attitude and the willingness to go the extra mile in service of our mission
• Process oriented, with the ability to develop and follow efficient workflows
• Strong analytical and problem-solving abilities
• Comfortable working both independently and collaboratively with remote and in-person team members

Compensation Statement:

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,482.07 - $75,000.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 549 - HR Talent Development & Learning - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66482.07 - $75000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.