Customer Service Rep(02529) - 11805 Allisonville Rd.

Customer Service Rep

As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers. You play a key role in creating smiles by making lives easier through excellent service, professionalism, and a positive attitude. You represent the Domino's brand and help create a welcoming experience for every customer.

Duties & Responsibilities:

• Provide a fun, friendly, and engaging experience for customers while taking orders.
• Uphold and represent RPM and Domino's brand standards.
• Maintain store cleanliness, sanitation, and food safety standards.
• Prepare products accurately and efficiently according to company standards.
• Deliver excellent customer service and resolve concerns with a sense of ownership.
• Demonstrate effective time management and multi-tasking in a fast-paced environment.
• Operate store equipment and tools safely and efficiently.
• Support inventory organization and restocking activities.
• Contribute to a positive, inclusive team environment.

Compensation & Benefits:

• Variable hourly position with competitive pay.
• Flexible scheduling and team member product discounts.
• Medical, dental, vision coverage available for eligible team members averaging 30+ hours per week during the designated measurement period.
• 401(k) program available for eligible team members.
• Ongoing training and development through RPM Pizza College.
• Opportunities for growth, leadership development, and community involvement.

Qualifications:

• Must be 16 years of age or older (work permit required in some locations).
• Willingness to learn and participate in required training programs.
• Strong communication and basic math skills.
• Positive, outgoing, and team-oriented attitude.
• Ability to perform essential job functions with or without reasonable accommodation.

Physical Demands / Working Conditions:

• Ability to stand and walk for extended periods on tiled surfaces.
• Ability to lift and carry up to 25 pounds; occasional lifting up to 50 pounds with assistance.
• Frequent bending, reaching, and stretching; occasional crouching and climbing.
• Ability to work at stations 36"48" high and reach shelves up to 72".
• Operate standard kitchen equipment and office tools.

EEO Statement: RPM Pizza is an Equal Opportunity Employer and does not discriminate based on any legally protected status. FLSA Classification: This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA) and is eligible for overtime pay in accordance with federal, state, and local wage and hour laws.