Insurance Verification Clerk

Front Desk/Insurance Verification Clerk Verify insurance benefits and determine estimated amount due based on Insurance Contract and procedure(s) being performed. This role requires full‑time, on‑site presence. Candidates must be available to start work at 5:30 a.m. Essential Functions Review patient information and procedures being performed. Identify any needed implants. Verify insurance benefits by reviewing patient benefits with payer via phone or online. Determine estimated amount. Post all insurance and billing comments. Enter all information onto the Insurance Verification Sheet (USPI Form). Contact patients regarding money due prior to date of surgery. Attempt to pre‑collect from patient. Verify whether pre‑auth or precertification is needed and obtain. Reconcile each day to ensure all patients have been verified. Responsible for patient satisfaction daily as it relates to surveys and interactions. Inform BOM of any discrepancies, difficult patients or unwillingness to pay before or at time of surgery. Qualifications Minimum 2 years of experience in insurance verification. High school graduate or equivalent. Excellent communication skills and ability to communicate with patients over the phone and in person. Medical terminology experience preferred. 45 wpm typing skills required. Must be able to operate office equipment required to fulfill job duties. Familiar with patient accounting software, especially AdvantX. Knowledge of Internet Explorer, Microsoft Excel, Microsoft Word, and Outlook. Ability to read and understand insurance explanations of benefits and managed care contracts. Longevity in past roles. Pay Range $23/hr. to $25/hr. (Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.) Benefits Medical, dental, vision, disability, and life insurance. Paid time off. 401(k) retirement plan. Paid holidays. Health savings accounts, healthcare & dependent flexible spending accounts. Employee Assistance program, Employee discount program. Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. #J-18808-Ljbffr