Dental Patient Coordinator

Patient Coordinator

MoreSmiles Dental Spa is seeking an experienced Full Time Patient Coordinator to enhance the patient experience and contribute to a thriving dental practice in the Greater Mandeville Area!

Schedule (Hours):

Monday & Wednesday: 8:00 am - 5:00 pm

Tuesday & Thursday: 7:00 am - 4:00 pm

Friday: 8:00 am - 1:00 pm (sometimes may work until 4 pm on Friday)

Come join our collaborative team, focused on providing excellent customer service to our exceptional patient base!

Full-Time (FT) Employees are eligible for:

• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentive

Additional employment benefits include:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• 401K

Responsibilities

• Manage administrative duties
• Accounting for patients and making sure that relations are maintained
• Organizing and helping with claims
• Answers incoming calls to include new patients and emergencies
• Appointment scheduling
• Requesting records
• Patient follow ups
• Manage unscheduled and treatment pending lists to ensure patient follow-through to meet scheduling goals
• Knowledgeable on dental insurance

Qualifications

• High school diploma
• 2 or more years dental front office experience required
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.