Service Now Architect

Position Available : ServiceNow Architect

Location: Dallas, TX

Salary: $120,000 – $150,000 + Benefits

Experience needed: Strong ServiceNow architecture experience across ITSM and ITOM, with expertise in CMDB, Discovery, Service Mapping, integrations, and enterprise platform governance.

About the role

We're looking for an experienced ServiceNow Architect to lead the design and delivery of enterprise-scale ServiceNow solutions.

You'll work closely with technical teams and business stakeholders to drive platform strategy, improve service visibility through CMDB and Service Mapping, and ensure the platform remains scalable, secure, and aligned to business needs.

Key Responsibilities

• Lead ServiceNow architecture and implementation projects
• Drive CMDB, CSDM, Discovery, and Service Mapping initiatives
• Design integrations with enterprise systems, cloud platforms, and monitoring tools
• Establish platform governance, development standards, and best practices
• Support platform upgrades and continuous improvement
• Provide technical leadership and stakeholder engagement across the business

What we need from you

• 10+ years of ServiceNow experience
• Strong knowledge of ITSM and ITOM
• Experience with CMDB, CSDM, Discovery, Service Mapping, and Event Management
• Integration experience using REST, SOAP, Integration Hub, and Service Graph Connectors
• Experience integrating with tools such as Dynatrace, Splunk, AWS, Azure, and Active Directory
• Understanding of platform security, governance, and access controls
• CSA Certification required

If you’d like to learn more or register your interest, hit apply as we’d love to hear from you!