Part Time Parts Specialist / Service Writer

James River Equipment Virginia Llc

Job DetailsJob Location: Newton - Newton, NC 28658Position Type: Full TimeJoin the Team at James River Equipment in Newton

A Day in the Life:Parts Specialist / Service Writer

Greet customers, collaborate on parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the sale
Place machine down orders and stock orders as requested
Process parts requests for internal and external customers
Assists in completing customer service authorizations, identifyingall repairs through communication with customer and technicians, and provide cost estimates/quotes to customers
Complete customer service workauthorizations by coordinating with service technicians, foreman, manager and parts department

Need to Succeed:

Enjoy being customer-facing, positive attitude, willingness to learn, good communication and excellent attendance
Attention to detail, problem solving skills, customer service skills and recent computer use with experience in dealership software and parts/inventory systems a plus
Ability to handle high volume of customer inquiries with timely follow up and not afraid to answer the phone

Life at James River Equipment

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, anddiverse team that takes pride in a job well done and is appreciated for the work they do!

For more information about what it’s like to work at James River Equipment, please visit our website at

#J-18808-Ljbffr James River Equipment Virginia Llc

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Vacancy posted 5 days ago

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