Registered Client Service Associate

Registered Client Service Associate – Branch Office Manager ProspectBlue is partnering with a growing and highly respected wealth management firm in Richmond, Virginia, to identify an experienced, detail-oriented, and client-focused Registered Client Service Associate – Branch Office Manager. This individual will play a critical role in supporting financial advisors, enhancing the client experience, and helping drive operational excellence across the practice. The ideal candidate brings a strong background in financial services operations, client relationship management, and/or compliance or supervisory support within a fast-paced advisory environment. This is an excellent opportunity for an experienced Client Service Associate, Operations Associate, Branch Administrator, or financial services professional seeking a highly visible role with long-term growth potential. Key Responsibilities Client Service & Relationship Management: Serve as a primary point of contact for client service requests, inquiries, and follow-up communications Deliver a high-touch client experience with professionalism, responsiveness, and attention to detail Coordinate client meetings, prepare presentation materials, and manage post-meeting follow-up items Support ongoing client communications, reporting, and account servicing activities Operations & Account Administration: Assist advisors with client onboarding, account opening, transfers, and documentation processing Prepare and process account paperwork and service requests accurately and efficiently Maintain accurate client records within CRM and custodial systems Help ensure operational workflows are completed in accordance with firm and regulatory requirements Office Management & Business Support: Oversee day-to-day office operations, including vendor coordination, office supplies, and administrative support Act as a key operational partner to leadership and advisors in managing the business effectively Support practice management initiatives and help improve operational processes and efficiencies Assist with supervisory and compliance-related responsibilities delegated by Branch leadership Qualifications Required: Bachelor’s degree or equivalent professional experience in finance, business, or a related field 3–5+ years of experience in financial services, wealth management, banking, brokerage operations, or client support Series 7 license Strong organizational skills with exceptional attention to detail and accuracy Excellent written and verbal communication skills Ability to manage multiple priorities in a fast-paced, client-focused environment High level of professionalism and discretion handling confidential information Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook Preferred: Experience working within a financial advisory firm, broker-dealer, or RIA environment Familiarity with CRM platforms such as Salesforce or Redtail Supervisory or compliance support experience Series 9/10 license preferred, but not required for consideration Competitive compensation commensurate with experience Performance-based bonus opportunity Health, dental, and vision insurance 401(k) with employer match and discretionary profit sharing Paid time off and company holidays Professional development and licensing support Additional Information Employment is contingent upon successful completion of a background check and applicable regulatory licensing requirements. If you are a proactive financial services professional who thrives in a client-centric environment and enjoys balancing operations, service, and leadership support responsibilities, we encourage you to apply. To apply, please submit your resume to View email address on click.appcast.io. #J-18808-Ljbffr ProspectBlue