Intern (Summer)

Nordson Medical, a global leader in Interventional Solutions, Fluid Components and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace and are looking for candidates who share this commitment. Summary of the role: As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are seeking temporary summer support to pilot a new Field Service support role focused on proactive customer communication and logistics coordination. This position is designed to improve operational efficiency, increase asset utilization and support revenue growth through outbound customer engagement and follow-up activities. Unlike other roles, this position will not handle inbound customer inquiries or provide repair status updates; instead you will focus on proactive communication with customers to reduce delays throughout the repair and loaner cycle. Key Responsibilities Follow up with customers to ensure timely return of loaner units Coordinate logistics related to loaner and repair activity Send repair quotes promptly upon completion of service Follow up on preventive maintenance (PM) quotes and pending repair opportunities Re‑engage customers who have reported equipment issues but have not yet submitted units for repair Support improved turnaround times and asset visibility across the Field Service operation Ideal Candidate The ideal candidate is organized, proactive, detail‑oriented and comfortable communicating with customers in a professional manner. Strong follow‑up skills and the ability to manage multiple tasks simultaneously are essential. #J-18808-Ljbffr Quest Medical Inc.