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Head of Collections Strategy & Tech Operations

Concord

Concord is seeking a Director of Collections Strategy & Operations to lead the collections technology ecosystem and performance governance. This senior role involves owning the Genesys Cloud platform, defining outbound strategies, building segmentation frameworks, and monitoring portfolio performance. With a requirement for 10+ years of leadership experience in collections, candidates must have strong Genesys skills and a background in the financial services sector. This position is based in Scottsdale, AZ, requiring regular in-office presence with a robust benefits package including health care and retirement plans. #J-18808-Ljbffr Concord

Vacancy posted 2 days ago
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