Hotel Housekeeping Director

Job Description

Job Description

Are you looking for a fulfilling leadership role with opportunities for growth and development? We’re searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping and laundry team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that “wow” factor for repeat business.

You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today!

Compensation:

$17.50 - $19.50 hourly

Responsibilities:

• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
• Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed

Qualifications:

• Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
• The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills

About Company

Holiday Inn Express & Suites Billings West is a Torchbearer Award-winning hotel proudly serving the Billings, Montana community. We believe that caring for our employees empowers them to provide exceptional service to our guests. Our team thrives in a fun, community‑focused environment that supports collaboration, growth, and outstanding hospitality.

Benefits include:

• Competitive wages for all positions
• Health insurance (full‑time employees)
• Supplemental health coverage, including vision and dental (full‑time employees)
• 401(k) retirement plan
• Paid time off
• Employee discounts at all IHG hotels