L1 Help Desk & Cloud Admin Engineer

Resolve Tech Solutions Inc. is seeking an enthusiastic L1 Help Desk Technician to join our MSP team in the United States. You will be the first contact for end users and help resolve issues related to Microsoft 365, accounts, and devices, while learning cloud administration. You will work with tools such as Active Directory, Microsoft Entra ID, Microsoft 365 Admin Center, and ServiceNow, following SOPs and escalating complex problems to L2+ engineers as needed. #J-18808-Ljbffr Resolve Tech Solutions Inc