Receptionist

JOB SUMMARY :

Performs advanced level of legal secretarial and administrative work in the District Attorney’s Office.

MAJOR JOB RESPONSIBILITIES :

Answers the telephone; routes calls to appropriate destination.

Provides general and specific information in response to citizens' inquiries and requests. Greets visitors and provides directions or instructions relevant to their purpose of visit.

Receives, sorts and distributes incoming case filings to appropriate destination.

Performs light typing to include typing orders, memos, motions and business letters for the department.

Order office supplies.

Processes the certificate of service for discovery packets.

Maintains a productive and positive working relationship with courthouse personnel and law enforcement.

Has good working knowledge of Tracker including data entry, generating documents, and regularly uses for information.

Has good working knowledge of ICON including generating documents and uses for information.

Has good working knowledge of OPcenter and uses for information.

Inputting Officer Leave from varying agencies.

Assists the department head and other clerical personnel as needed.

Performs other related work as required.

MATERIALS AND EQUIPMENT USED :

Telephone Copy Machine Computer Scanner Printer

MINIMUM QUALIFICATIONS REQUIRED :

Education and Experience:

High School diploma or G.E.D.

Office experience required

Bilingual (Spanish) Highly Preferred

Licenses and Certifications:

None.

Knowledge, Skills and Abilities:

Skill in operating a switchboard and in receiving/routing multiple telephone calls efficiently and tactfully.

Skill in providing general and specific information to citizens.

Ability to type 50-55 w.p.m.

Ability to determine the needs of citizens and skill in directing their calls to the appropriate destination.

Ability to deal tactfully and courteously with the public and other employees.

Ability to perform light typing and clerical support with accuracy.

ADA Minimum Qualifications:

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may include some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Duties require the ability to operate a personal computer.

Sensory Requirements: Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

This class specification should not be interpreted as all inclu-sive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to per-form job-related responsibilities and tasks other than those stated in this specification.