Job Cloud Network Operations Engineer III

divh2Cloud Network Operations Engineer III/h2pIridium is seeking a Cloud Network Operations Engineer III to join our Network Operations team, supporting, maintaining, and enhancing our Gateway cloud-native and on-prem distributed systems. In this role, you will focus on the reliability, performance, and scalability of our Gateway platform, including the Iridium Distribution Center (IDC) subsystem, an AWS-based message broker within our Certus transport services suite. You will work in a collaborative operations environment to support highly available and secure messaging infrastructure critical to production services. This position blends cloud infrastructure, network operations, and automation-driven delivery practices, including CI/CD and GitOps. You will contribute to monitoring, troubleshooting, and improving complex distributed systems while helping modernize operational processes. This role requires strong problem-solving skills in production environments and includes participation in on-call support, providing escalated tier support to all ground systems operations including Gateway Technical Ops, Tier 2 Customer Support, and Service Delivery teams./ph3What Youll Do:/h3ulliSupport, troubleshoot, and operate the IDC subsystem in a mission-critical, operations-focused team environment/liliCollaborate with vendors, subcontractors, consultants, and internal Engineering teams to resolve outstanding issues/liliApply best practices in GitOps, DevOps, and DevSecOps, including CI/CD automation and security compliance/liliInstitute and maintain Gateway subsystems and services, both on-prem and cloud-based/liliMaintain and improve remote monitoring and management system, including agent scripts, alert responses, dashboards, and periodic system reviews/liliIdentify, investigate and resolve operations issues and work closely with the Operations team to improve maintenance procedures/liliWork with team members to ensure high quality products are ready to deploy into production according to the assigned schedule/liliInvestigate and resolve complex system issues escalated from other internal support teams/liliCreate and maintain maintenance documents for element systems and network infrastructure/liliWork closely with the System Verification and Test (SVT) team to ensure end-to-end validation of releases/liliProvide technical support to internal and external stakeholders as needed/li/ulh3What Youll Need to Succeed:/h3ulliBachelors degree in Engineering, Computer Science, or related field (or equivalent relevant experience in lieu of degree)/lili5+ years of relevant experience in cloud infrastructure, network operations, systems engineering, or related fields/liliStrong experience with Linux (Red Hat preferred) in production environments/liliSolid understanding of IP networking, routing, and distributed systems concepts/liliHands-on experience with AWS services, particularly ECS and EKS/liliExperience with messaging systems, distributed architectures, or integration platforms/liliWorking knowledge of database systems and tools such as Oracle, MySQL, SharePlex, and Toad/liliExperience with CI/CD pipelines, Git-based workflows, and infrastructure-as-code practices/liliStrong troubleshooting skills across infrastructure, network, and application layers/liliA passion for design, development, and maintenance of real-time computing systems/liliStrong communication skills, with the ability to confidently present products, deliverables, analyses, and/or issues/liliPossess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions/li/ulh3Things That Would be Great if You Brought to the Table:/h3ulliAny AWS certification (i.e., AWS Certified Cloud Practitioner, AWS Certified Advanced Networking, AWS Certified AI Practitioner, etc.)/liliExperience with observability tools (Prometheus, Grafana, ELK stack)/liliPractical experience of networking protocols, routers, switches, etc./liliDirect experience with systems software life cycle/liliExperience in software development, especially C, C++, and Python/liliExperience in IP network engineering, development, integration, and testing/li/ulh3Well also need you to:/h3ulliBe on call to support major network issues/liliBe able to travel up to 10%/liliThis position directly performs under, supports, or is exposed to a U.S. government contract. To comply with the requirements of that U.S. government contract, applicants for this position must be U.S. citizens/li/ulh3Work Environment:/h3pThis position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer./ppWe believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridiums Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth./ppAdditional Information/ppThis job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed./ppIridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans./p/div