Crisis Case Therapist IHR

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

Department: Crisis Consult Services

This is an In-House Registry (IHR) position. Hours are 'as needed' and benefits are not offered with this position.

Shifts:7-3:30 pm, 3:00-11:30 pm and 11:00 pm-7:30 am.

*Will need to have availability to cover a variety of shifts including weekdays and weekends. Initial training is completed during the week on day-shift.

The team is seeking a licensed professional with experienceworking with substance abuse and mental health populations.

*Active license (LPC, LSW, LCPC, LCSW) required to be considered for this position.

The Case Therapist I reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsible for assessing patients for acute mental health crisis and substance concerns in emergency department and medical/surgical units, treatment planning, providing direct patient services, to include on a limited basis individual and family counseling if needed. Case Therapist coordinates care including communicating with treatment team, patient, and family, documenting in medical record, and discharge planning, continuum of care.

Responsibilities

• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Documents in patient electronic medical record via Epic or other automated medical records software in an accurate and timely fashion.
• Retrieves patient information in hospital medical records application to improve knowledge of case and facilitate patient moving through continuum of care.
• Understands DSM diagnosis and through clinical contact with the patient and input from the treatment team develops therapeutic interventions which assist patient with addressing diagnosis.
• Communicates with patient and patient's support system information regarding admission, continued stay, and discharge planning regularly and documents this communication in patient's medical record.
• Documents in medical record according to CDH standards, and regulatory and accrediting agencies including JCAHO and Illinois Department of Alcoholism and Substance Abuse.
• Completes evaluations/assessments as part of intake when assigned, and using patient placement criteria documents justification for recommended level of care.
• Responds to shifts in work assignments as required by patient's needs and remains on duty when crisis requires management. Accepts on call work as assigned and as required by staff shortage.
• Works at developing and maintaining a good rapport and cooperative working relationship with physicians, departments, and BHS staff.
• Effectively meets departmental expectations regarding patient caseload size, while maintaining departmental expectations for quality of care and patient satisfaction.

Qualifications

Required:

Master’s degree in Social Work, Psychology, Counselling, or related field

Experience working with substance abuse and mental health populations

Licensed Professional Counsellor (LPC), Licensed Social Worker (LSW) within twelve months of hire

Preferred:

Two to five years’ experience and training in assessment, individual, family, and group counselling

Three to five years in intensive treatment setting and /or mental health setting

Certified Alcohol and Drug Counsellor (CADC)

Licensed Social Worker (LSW), or Licensed Professional Counsellor (LPC), or Licensed Clinical Professional Counsellor (LCPC), or Licensed Clinical Social Worker (LCSW), or Certified Alcohol and Drug Counsellor

Additional Information

All your information will be kept confidential according to EEO guidelines.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.