Distribution Lead

ABOUT THE BRAND:

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.

Our Mission:  To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. 

Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit

JOB OVERVIEW:

Under the general direction of the Distribution Supervisor, provides leadership and direction to support receiving and distribution operations. Works closely with Distribution Management, Traffic, Supply Chain, and Sales to carry out warehouse, receiving and shipping functions in a manner that meets or exceeds planned goals. Works on assignments that are complex in nature, where considerable judgment and initiative is required. Drives problem resolution and recommends opportunities for improvement. Provides guidance and support to hourly/non-exempt personnel and temporary labor.

ROLES AND RESPONSIBILITIES:

Coordinate and Lead Distribution Activities:

• Provides daily/weekly balancing of skilled labor across the warehouse, receiving and shipping activities
• Oversees material handlers in achieving department and site performance objectives that include safety, cost, service, quality, and efficiency
• Conveys relevant information to Supervisors, Manager and other employees regarding safety, quality, customer-service, productivity, and throughput etc.
• Communicates department goals to personnel, and provides resources and motivation to meet or exceed goals.
• Communicates issues and resolution options to Distribution Management, to ensure a seamless operation and transfer of information
• Assist in achieving daily, weekly, monthly and annual objectives as determined by management
• Provides on the job training and oversight to temporary workers
• Ensure Key Processes are Successful
• Provides for the orderly and accurate receipt of all inbound deliveries and shipments.
• Ensures timely delivery of materials to storage, and other organizational functions
• Facilitates and supports setup and execution of replenishment activities
• Oversees the picking, packing, and shipping of all domestic and international shipments
• Ensures all orders are processed accurately, efficiently, and on time
• Delivers Value Added Services (VAS) in accordance with customer requirements
• Coordinates and schedules all dock activities including quality audits on shipments
• Ensures customer returns are processed within company communicated timeframe
• Ensures the return of rejected material to vendors for credit and the destruction and/or recycling of scrap and obsolescence material
• Drive Safety Program
• Ensures consistent safety and process training of all material handlers.
• Conducts and documents effective safety meetings at required intervals.
• Develop People Skills and Capabilities
• Reviews and assesses the skill set of each employee as it relates to the job requirements.
• Through job aids and work instructions, verifies that workers are trained and following correct procedures
• Conducts timely performance reviews, and assists in the management of individual development plans.
• Creates and administers disciplinary action as necessary, with guidance from management
• Tracks employee attendance and timesheets according to company policy.
• Drive Continuous Improvement
• Identifies and troubleshoots process issues, and participates in root cause analysis and solution implementation.
• Works closely with Inventory Control to drive inventory accuracy improvement and minimize shrink.
• Involves employees in continuous improvement teams and discussions
• Participate in special projects as assigned regarding 5s, Kaizen, continuous Improvement Process, and Train the Trainer.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities):

• Demonstrated attention to detail.
• Must be detail oriented with the ability to fulfill responsibilities with minimal supervision.
• Ability to work independently and use sound judgment in decision making.
• Lift-truck certification
• Demonstrated strong interpersonal skills
• Ability to direct others within the process to meet or exceed department goals.
• Must possess excellent verbal and written communication skills.
• Fully fluent in conversational and business (oral and written)
• Knowledge of computers and proficient in MS word, excel, SAP experience helpful.
• Has some experience using computer based warehouse management system (WMS), use of SAP WMS a plus

EDUCATION AND EXPERIENCE:

• High school diploma or general education degree (GED).
• Minimum three years of warehouse experience required
• Proficient with SAP transactions
• Continuous Improvement training or equivalent involvement in CIT’s

DISCLAIMER:

This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!