DISTRICT 10 NIGHT SHIFT SUPERVISOR

Operations Supervisor (Paramedic)

Partners – not employees. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.

Join our journey – we are going places and you are an integral part of that future.

Job Description Summary

The Operations Supervisor is responsible for the leadership and coordination of functions within their assigned district or another area of responsibility. The Operations Supervisor also operates clinically on every shift. The Operations Supervisor is held to this position description as well as their certification as a Paramedic position description.

The Operations Supervisor oversees front-line staff assigned to their districts and helps oversee day-to-day district and/or station-specific operations. Likewise, an Operations Supervisor may be assigned a functional area of responsibility and manage the staff and activities of that function. The Operations Supervisor also assists in the management of programs, systems, and services that support the overall operations. The Operations Supervisor is responsible for transmitting the organization's values, communicating information and ideas, coaching and mentoring others, managing resources, and assuring that the organization's core values are implemented. These responsibilities are accomplished and based on MedCare's mission, vision, and values.

Qualifications

1. Current Ohio Paramedic certification is preferred. Must maintain current certifications and special certifications as deemed necessary for this position.

2. Minimum of three years of clinical practice experience in pre-hospital setting preferred.

3. Minimum of two years of leadership (formal or informal) experience preferred.

4. Current, valid driver's license.

5. Must maintain an acceptable driving record per MedCare's insurance carrier.

6. Excellent written and verbal communication skills.

7. Ability to multi-task and handle multiple projects at one time.

8. Ability to work well with all levels of staff.

9. Ability to work in an unstructured, non-routine environment.

10. Ability to work independently with minimal direction.

11. Good planning and organizational skills.

12. Problem-solving skills and ability to exercise independent judgment and seek guidance when appropriate.

13. Demonstrates excellence in leadership ability.

14. Effective interpersonal and communication skills.

15. Computer knowledge to include but not limited to Microsoft Word, PowerPoint, and Excel.

16. Assertive, highly motivated, and able to work with considerable independence.

17. Basic understanding of financial statements including balance sheets, income statements, and business process management.

18. Ability to develop effective working relationships with others and to influence others.

19. Administrative skills and technical competency necessary for effective management in areas of responsibility.

20. Knowledge of referring and receiving agencies within assigned region.

MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.