Service Sales Representative

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! 

What we offer

• Competitive salary

• Paid vacation/holidays/sick time- 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care –  Available day one

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us out!

What you will do 

Our continued growth has produced a need for a talented Life Safety Sprinkler Systems Service Sales Representative to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company, estimating and quoting service work on Fire Sprinkler Systems for Commercial, Institutional and Industrial facilities. While doing this, you will have the ability to build new business associations/relationships and grow the Sprinkler Service business by developing a positive ongoing relationship with customers. 

How you will do it 

This position requires a high energy level with a focus toward customers and a strong desire to succeed. Good organizational skills, attention to detail, excellent communications skills and ability to persuade and close sales required. Must be able to handle a variety of situations encountered during sales process and work with minimal supervision. Responsibilities include but are not limited to:

• Field sales position responsible for selling Fire Sprinkler Services (Repairs, Upgrades, Moves, Adds, Changes, Renovations, and Retrofits) to assigned customer base (geography or account).

• Manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contracts, negotiating terms, closing opportunities, and providing on-going customer service through service delivery.

• Work with other sales, technical, design engineering, service, support, and management to meet customer needs.

• Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings.

• Close sales to meet or exceed sales plan objectives.

• Develop and maintain an active proposal backlog that will support achieving the designated sales plan.

• Assume account management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction.

• Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for successful closing of the sales.

• Investigate and resolve customer problems regarding delivery dates, billings, financing and other related matters.

• Maintain established accounts through regular customer contact in pursuit of additional sales.

• Perform periodic market investigations within assigned territory to develop new applications; provide sales forecasting for assigned territory.

• Conduct building surveys to support the development of estimates.

• Maintain correct and complete records of all sales-related activities.

What we look for 

Required

• 2+ years of experience in the Fire Sprinkler industry.

• Self-motivated with a strong desire to succeed.

• Proven ability to work effectively with minimal supervision.

• Excellent sales, presentation, and closing techniques.

• Strong communication and organizational skills.

• Self- motivated and able to work with limited supervision.

• PC Proficiency including familiarity with Word, Excel, and job costing systems.

• Excellent presentation, verbal and written communication skills.

• Proficient in the use of personal computers to include operating systems such as Windows and Salesforce platform.

• Ability & willingness to work as a team player and must be able to work well with others.

• Valid driver's license with an acceptable driving record.

Preferred

• Technical knowledge of fire sprinkler systems is preferred.

• 2+ years of experience of selling in the fire industry preferred.

• Familiar with reading blueprints, understanding current NFPA 13 standards and local codes.

• Ability to stay organized and plan ahead.

• NICET Certification in either inspection and testing of water-based systems or water-based systems layout.

• Bachelor’s degree in marketing, business, or engineering preferred.

Salary Range: HIRING SALARY RANGE: $60,000-$90,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by 
human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at

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