Telecommunications Rep

Description Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. Employment Type Part time Shift Rotating Shift; Monday through Sunday 6:00am-10:30pm. Holiday and overnight shift as needed 10:00pm-6:30am Responsibilities Answer phones to manage paging, messaging, and general inquiries. Serve as referring physicians and the public seeking information about physicians and staff. Provide directory information, assist with inquiries related to staff, clinic services, office hours, and general information. Screen physician calls and determine whether they should be transferred to the office, nurse, or paged. Initiate medical teams for emergency code calls, logging all relevant details, and assist security during disaster or emergency procedures. Support and execute the department’s disaster plan in case of equipment or network failure. Benefits Benefits from Day One DailyPay! Work today/Get paid today Tuition Reimbursement Career Development Referral Rewards Strong Team Culture Career Growth Opportunities Requirements High School Diploma or Equivalent 1-2 years of previous job-related experience Strong verbal and written communication skills, with a commitment to providing exceptional customer service. Ability to problem-solve by critically evaluating information and implementing effective solutions. A proactive approach to quality improvement and operational efficiency. Experience in a healthcare or similar customer service role is preferred. Compensation Pay Range: $15.76 - $22.11 per hour Other Information Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. EEO Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr Trinity Health