Pharmacy Technician

Pharmacy Technician

The Pharmacy Technician position supports pharmacists by completing duties related to drug therapy orders, prescription management, and pharmacy records. The role involves collaborating with Leads and Supervisors for daily activities, issue resolution, and project tasks. As a subject matter expert in pharmacy operations, you will help ensure smooth operations and high-quality service.

Responsibilities:

• Assist pharmacists with pharmacy practices in line with federal, state, and local regulations, as well as HIPAA guidelines and corporate policies.
• Accurately interpret and enter healthcare providers' prescription orders into the pharmacy system.
• Notify physicians of incomplete or incorrect prescription information and perform physician outreach when necessary.
• Obtain accurate verbal orders for product replacement and missing prescription information.
• Manage patient adherence processes and schedule medication deliveries as per guidelines.
• Support patients with treatment compliance by updating medications, allergies, and medical conditions.
• Use internal and web tools to communicate with health insurance payors and providers for benefit verification.
• Identify process/system improvements to enhance efficiency and productivity.
• Collaborate with internal and external teams to ensure accurate service provision to patients.
• Handle inbound/outbound calls, prioritize work, and perform testing as needed by business requirements.
• Check pharmacist voicemail and undertake additional responsibilities as necessary.

Essential Skills:

• High School Diploma or equivalent required.
• Meet applicable Pharmacy Technician Licensure requirements by the first day of employment.
• Maintain Illinois Certified Pharmacy Technician licensure and CE requirements.
• 3-5 years of experience in a healthcare setting with familiarity in medical record handling, prescription data entry, and customer service.
• Strong attention to detail and high-quality decision-making ability.
• Excellent communication skills, both written and oral.
• Ability to manage individual tasks and work collaboratively across functions.
• Strong computer skills, including proficiency in Microsoft Word and Excel.
• Flexible work schedule availability, with the ability to work between 7am and 7pm.

Additional Skills & Qualifications:

• Experience in retail pharmacy is beneficial but not required.
• Experience in data entry and customer service is advantageous.

Work Environment:

The work environment includes a professional corporate campus with amenities such as an on-site fitness center and cafeteria. The role offers stability and career development in a growing organization that values its employees. You will work Monday to Friday, typically in 8-hour shifts between 7am and 7pm, with the possibility of overtime based on workload. The position offers cross-training in both pharmacy technician and fulfillment technician duties, and you must be open to placement in either area.

Job Type & Location:

This is a Contract position based out of North Chicago, IL.

Pay and Benefits:

The pay range for this position is $25.05 - $27.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

About Actalent:

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.