Warehouse Supervisor

Warehouse SupervisorNippon Express Company, Ltd. ("NX") was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world.Nippon Express U.S.A., Inc. ("NEU") was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.Warehouse Supervisor will manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The Warehouse Supervisor's responsibilities include supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. Assigning, directing and monitoring work of the Warehouse staff to ensure effective customer service, quality & compliance, positive employee relations, safety & security.Salary Range: Min: $63,000/annually Max: $71,000/annuallyResponsibilitiesSupervise and direct warehouse staffing in performing work according to Warehouse operating principles and procedures, compliance with applicable government regulations, company policies and proceduresMonitor performance of staff to ensure timely and proper picks, accurate packaging and paperwork, deliveries, transfers and excellent customer service with zero damages or losses and ensure all associates are trained on processesMaintain effective inventory controls and records to ensure inventory accuracyDocument, record and report all inventory discrepancies to the Warehouse Manager in a timely mannerMaintains a positive employee relations environment in compliance with Company policiesAchieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, assuring quality of goods and problem solvingCommunicate job expectations and coach employeesResponsible for approval of timesheets and partnership with HREnsuring basic maintenance standards and compliance with health and safety regulationsCommunicate, coordinate, and partner with other departments in warehouse to provide clear communication on order statusPrepare work instructionsQualificationsExcellent analytical, interpersonal and organization skillsPositive attitude, and the ability to multi-task and calmly handle quickly changing priorities under tight deadlinesGreat attention to detailsMinimum 3+ years of Warehouse experience with previous experience in a Team Lead or Supervisory positionMust be flexible with work schedule.Strong leadership skillsStrong customer service skillsGood verbal and written communication skillsGreat computer skills (Microsoft Word & Excel, Outlook)High school diploma or equivalency certificate or significant or relevant or appropriate working experienceOrganization Relationships: This position will interact with branch colleagues, leadership staff, and office/warehouse personnel. Must be able to work with customers, vendors, and outside organizations.Work Environment: (With or without accommodations) This position is working in office, using computers, entering data in our Warehouse Management System and being in the warehouse standing for several hours a day.Nippon Express offers a generous Employee Benefits Package including:Medical, Dental, and Vision beginning the 1st of the month after 30 days.401k with a company matchFlexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.Generous Vacation and Sick time.Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.