Director of Program Management - Site Deployment & Customer Programs

Get AI-powered advice on this job and more exclusive features. Remora provided pay range This range is provided by Remora. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $120,000.00/yr - $180,000.00/yr Direct message the job poster from Remora Remora is hiring a Program Manager, Site Deployment & Customer Programs. This individual will manage customer deployments of Remora’s carbon capture systems, guiding projects from planning through commissioning. The Program Manager will be both a project driver and a customer advocate, ensuring deployments are safe, efficient, and aligned with customer needs, while also identifying opportunities for expanded partnerships. This role will be based in Wixom, MI (metro Detroit) and will require significant travel to customer sites across the U.S. Responsibilities Lead permitting and regulatory approval processes for customer sites. Coordinate with AE firms and engineers to design layouts, infrastructure, and system integration plans. Develop site plans and training procedures for site operations and maintenance. Support business development by identifying opportunities during planning to deepen customer partnerships. Execute Manage deployment activities end-to-end, from permitting through construction, installation, and commissioning. Oversee contractors, vendors, and site partners to ensure scope, schedule, and budget targets are met. Identify risks early and implement mitigation strategies to avoid project delays or cost impacts. Travel frequently to customer sites to oversee execution and resolve challenges. Share customer insights with commercial teams to support account growth and expansion. Serve as the day-to-day customer-facing contact for deployment projects, providing regular updates and progress reports. Partner with internal engineering, EHS, and commercial teams to ensure deployments meet technical and safety standards. Work with municipalities, contractors, and regulators to coordinate permitting, construction, and inspections. Grow Help develop scalable processes and playbooks for deployment that can be applied across multiple customer projects. Provide resources and training to ensure customers and partners are confident in operating deployed systems. Support customer success efforts by surfacing opportunities for long-term engagement and repeat deployments. Design Contribute to process improvements by documenting lessons learned and standardizing practices. Ensure technical requirements are aligned with both customer needs and regulatory frameworks. Help optimize site deployment models for efficiency and repeatability. Requirements 5–7+ years of experience in project/program management, ideally in energy, infrastructure, or industrial deployments. Experience managing contractors, vendors, and cross-functional teams. Strong customer-facing skills with a proven ability to build trust and manage expectations. Business development mindset, with the ability to identify and surface opportunities for account growth. Knowledge of permitting, construction, and system integration (mechanical/electrical). Excellent communication, organizational, and problem-solving skills. Ability to travel 50%+. Here’s what we value Mission First: We are laser-focused on our mission. We have chosen to take on the defining challenge of our time, and we don’t shy away from the hard decisions required to put our mission first, no matter how tough. The world needs our technology and it won’t happen any time soon if we don’t make it happen. We are a low-ego team, and we prioritize the mission over our self-interest. We think strategically with an eye to the long term, and we clearly separate what must be done well now, and what can be improved later, despite ambiguity. Burning Urgency: Our hard-core intensity and work ethic match the crisis we’re in. We have a strong bias toward action, and we execute with focus and speed. In the absence of guidance, we take charge, lead our teammates, and accomplish our goals. We aren’t afraid to change course when something isn’t working, and we find solutions even when it seems like there are none. We are cool under pressure, and our quiet determination and drive are unwavering. We relentlessly push ourselves and each other to improve. We don’t accept adequate performance. Excellence is the expectation. Many would say our standards are unreasonably high, and many would say our goals are unreasonably bold, but we are hungry to be exceptional. We will never give up, no matter what. If we get knocked down, we get back up, every time. We will not fail. Uncompromising Honesty: We are always honest with ourselves, our teammates, our customers, our investors, our suppliers, our communities, and all of our partners, especially about what’s not going well and what we don’t know. When we see issues, risks, or challenges, we speak up, and when we make mistakes, we admit them proactively and take full accountability. We challenge others directly when we disagree, even when it’s uncomfortable, and we seek this uncompromising honesty from others. Treat People Exceptionally Well: We care intensely about everyone who is on this mission with us, and our standard is exceptional respect for our teammates, partners, and communities. Teammates who bring different perspectives and backgrounds are essential to our success, and we empower everyone to share their voice. We listen to truly understand. We constantly encourage and help our teammates, and inspire each other with our enthusiasm and optimism. Joyful Curiosity: We love to learn, and we learn quickly. We explore the unknown with wonder and excitement. We reason from first principles. We generate original ideas with an open mind and test them quickly in the real world. We take risks and adapt as we discover more. We explore many ideas in parallel, and we don’t count on a silver bullet solution. We share our ideas freely with our teammates. We are skeptical about conventional wisdom, and we question every assumption and requirement. We are always looking for ways to simplify. We are rigorous and attentive to detail. We are eager to understand all aspects of our business and technology, and we contribute effectively outside our individual specialties. We never stop learning. Logistics Location: Wixom, MI Compensation and Benefits Competitive Stock Options Retirement (401k) Student loan assistance Three Weeks of paid time off Eleven Holidays off Dependent care assistance (childcare or eldercare) Parental leave Unlimited sick and compassionate leave Employee development and coaching Office setup (remote) or relocation (in-person) stipend Studies show that many qualified candidates hesitate to apply unless they meet every listed qualification. If you’re enthusiastic about this role—even if you don’t meet every requirement—we encourage you to apply. We’re most excited to work with people who learn quickly and want to tackle the climate crisis. Seniority level Mid-Senior level Employment type Full-time Job function Product Management Referrals increase your chances of interviewing at Remora by 2x #J-18808-Ljbffr Remora Inc