Customer Service Representative

Customer Service Representative

Location: San Antonio, TX Onsite

Type of Hire: Long Term Contract

Best Rate: $15-17/hr on W2 without benefits (All inclusive)

Role Description:

Minimum Qualifications:

• 2 years of experience in a customer-facing role requiring strong communication, problem-solving, and multitasking skills.
• Experience in customer service, sales, account management, education, or counseling is highly valued.
• Demonstrated ability to effectively communicate complex information clearly and concisely, both verbally and in writing, particularly in sensitive or challenging situations.
• Proficiency in using computer applications within a Windows-based environment; ability to quickly learn and adapt to new software and systems relevant.
• High school diploma or GED.

Essential Skills:

• Communication Mastery Ability to articulate complex information clearly and empathetically, even in difficult conversations
• Critical Thinking Acumen: Capacity to evaluate information objectively, make sound judgments under pressure, and ensure compliance with regulations.
• Multitasking Expertise: Ability to manage multiple priorities.
• Adaptability & a Growth Mindset
• Negotiation Skills
• Empathy and Resilience
• Information Technology Aptitude
• Demonstrated ability to comprehend knowledge.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.