Transportation Coordinator

Transportation Coordinator

Responsible for safely transporting patients to and from appointments, activity trips, airport shuttle service and other special events.

Essential Functions:

• Oversee all aspects of the transportation department including logistics.
• Allocate transport shift activity, ensuring appropriate staff are available to meet planned activity levels.
• Ensure facility vehicles are in proper repair at all times, communicating safety and other concerns timely and clearly to the appropriate staff.
• Coordinate daily and any on-call schedules to meet patient transportation needs.
• Respond and adhere to "on call" schedule as required.
• Maintain vehicle maintenance schedules and ensure maintenance is completed as required.
• Maintain vehicle log(s) and report maintenance issues to appropriate facility staff.
• Complete all transportation documentation accurately and timely.
• Schedule drivers for appropriate runs.
• Drive facility vehicle to pick up supplies and equipment as needed.
• Maintain safe transportation practices in accordance with regulatory standards.
• Hire, orient, train, schedule and supervise transportation staff if applicable.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions:

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements:

• High school diploma or equivalent required.
• One or more years' experience in a similar position required.
• One or more years' experience in building maintenance preferred.

Licenses/Designations/Certifications:

• Valid driver’s license required.