Solar Technical Service Engineer
Full-time
SOFAR(S)
Interface between our customers and SOFAR. Take ownership of dispatched customer issues in 2nd level. Provide service and customer support during field visits or dispatches. Run diagnosis on errors or technical problems. Deliver support and contribute solutions for our customers together with the sales team or alone. Perform all on site installation, repair, maintenance and test tasks as well upgrades or rework activities. Support the sales team during events and sales activities. Training onsite or in our training center. Webinars for our customers. Follow operational procedures, processes and practices as defined, documented and consistently applied. Follow the applicable health and Safety instructions and regulations. Ensure up-to-date documentation, work instructions and processes for existing and coming service contracts and agreements.
Vacancy posted more than 2 months ago
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