Restaurant Server-The Ricardo Marriott

Restaurant Server

At The Ricardo Marriott DFW Westlake, we blend timeless elegance with contemporary hospitality to create a stay that feels both refined and effortlessly welcoming. With thoughtfully designed spaces, elevated culinary experiences, and amenities that anticipate every need, our hotel is a destination where details matter. Curators at The Ricardo Marriott thrive in a culture that celebrates excellence, embraces individuality, and brings unmatched moments to life through genuine, guest-centered service.

The Ricardo Marriott Hotel is hiring for a Restaurant Server.

You should join our team if you believe...

• That memorable hospitality can begin with a warm welcome and a thoughtfully served meal.
• That great restaurant service is about more than taking ordersit is about creating genuine connections.
• That every guest deserves attentive, friendly, and personalized service.
• That details matter, from accurate orders and thoughtful recommendations to presentation, timing, and follow-through.
• That teamwork between Servers, Hosts, Bartenders, Culinary Curators, and leadership keeps service running smoothly.
• That even the busiest dining period can be handled with professionalism, patience, and a little personality.
• That every table is an opportunity to create an unmatched moment.

You're a great fit for this role if you love...

• Welcoming guests warmly and helping them feel comfortable throughout their dining experience.
• Learning the menu and confidently explaining ingredients, preparation methods, and available options.
• Taking food and beverage orders accurately and entering them promptly into the point-of-sale system.
• Making thoughtful recommendations based on guest preferences.
• Serving food, cocktails, beer, wine, and alcohol-free beverages according to established standards.
• Monitoring tables and anticipating guest needs without making them feel rushed.
• Checking orders for accuracy, quality, presentation, and proper temperature before serving them.
• Following established procedures for allergies, dietary requests, and responsible alcohol service.
• Processing cash, credit-card, room-charge, and other payment transactions accurately.
• Communicating clearly with Culinary Curators, Bartenders, Hosts, and leaders regarding orders and guest needs.
• Keeping tables, service stations, dining areas, and guest-facing spaces clean and organized.
• Completing opening, closing, and side-work responsibilities thoroughly.
• Assisting with banquet, room-service, or other Food & Beverage needs when requested.
• Sharing helpful information about the hotel, restaurant, and surrounding area.
• Remaining calm and gracious when several tables need attention at once and every guest suddenly remembers one more thing they need.
• Thanking guests sincerely and inviting them to return.

We're excited to have you join us because...

• You understand that restaurant service is an important part of the overall hotel experience.
• You are friendly, approachable, and comfortable connecting with guests from different backgrounds.
• You can balance warm hospitality with speed, accuracy, and attention to detail.
• You remain composed and solutions-focused during high-volume service.
• You communicate clearly and professionally with guests, Curators, and leaders.
• You are comfortable learning menus, recipes, hotel systems, and point-of-sale technology.
• You understand the importance of food safety, sanitation, responsible alcohol service, and accurate payment handling.
• You can manage multiple tables and priorities without sacrificing service quality.
• You are dependable, organized, and ready to support the team throughout your shift.
• You believe a great meal is remembered not only for the food, but also for how the guest felt while being served.

Education and Experience

• High school diploma or equivalent preferred.
• Previous restaurant, food-service, customer-service, or hospitality experience preferred.
• Hotel, full-service restaurant, or upscale dining experience is a plus.
• Marriott brand experience preferred.
• Strong verbal communication and guest-service skills.
• Ability to learn menus, ingredients, preparation standards, and point-of-sale systems.
• Ability to process cash, credit-card, room-charge, and other payment transactions accurately.
• Basic knowledge of food safety, sanitation, and proper food-handling procedures.
• Knowledge of beer, wine, cocktails, and responsible alcohol service preferred.
• Ability to understand and follow allergy and dietary-request procedures.
• Food-handler and alcohol-service certifications required or must be obtained within the timeframe established by the hotel and applicable law.
• Strong organizational, multitasking, and time-management skills.
• Ability to work independently and collaboratively as part of a restaurant team.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays, based on business needs.
• Bilingual English/Spanish communication skills preferred, but not required.

Work Environment and Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to bend, reach, twist, kneel, lift, carry, push, and pull repeatedly.
• Ability to lift or move up to 30 pounds as needed.
• Ability to carry food, beverages, trays, supplies, and service items safely.
• Ability to safely use point-of-sale equipment, beverage stations, coffee equipment, and other restaurant tools.
• Ability to work around hot surfaces, steam, sharp objects, cleaning products, and potentially slippery floors.
• Ability to work in guest-facing, food-preparation, kitchen, storage, and back-of-house areas.
• Ability to perform repetitive service tasks accurately and efficiently.
• Ability to communicate effectively with guests and Curators during active service.
• Ability to work in a fast-paced environment while maintaining professionalism, cleanliness, and attention to detail.

We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

What else do YOU need to know...

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.