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Dir , Patient Strategy & Innovation lead

$173.2k - $272.6k

Merck

Director leading patient strategy and digital engagement initiatives at a pharmaceutical company. Reports to Executive Director overseeing cross-functional programs that enhance patient experience and support outcomes through innovative partnerships and digital capabilities.

Responsibilities

  • Lead strategic development and execution of patient engagement programs aligned with organizational objectives
  • Identify and manage external partnerships to enhance patient support and digital capabilities
  • Serve as liaison between Digital Human Health, Commercial Excellence & Innovation, and marketing teams
  • Oversee end-to-end program management ensuring timely delivery and success metrics achievement
  • Champion patient-centric innovation and drive evolution of patient strategy and digital analytics capabilities

Requirements

  • Bachelor's degree minimum
  • 10+ years in patient support, engagement, digital health, or commercial operations
  • 5+ years managing complex cross-functional programs in matrix environments
  • Proven track record executing strategic patient engagement initiatives
  • Strong understanding of US healthcare ecosystem and reimbursement dynamics
  • Excellent stakeholder management and influence across teams without direct authority

Compensation: $173,200-$272,600 base

Vacancy posted 2 days ago
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