Digital Product Analyst

The Digital Product group manages and delivers digital banking solutions for the Bank’s clients, including consumers, small businesses, corporate and institutional. As the Digital Product Analyst, you will provide analytical and reporting support for the Digital Product team by helping develop and improve the portfolio of products. This role is responsible for supporting the digital product suite (and other product suites as assigned) through data analysis, reporting creation and automation, and analysis of data trends and patterns to provide actionable insights that enhance product performance and customer satisfaction. This includes assisting in the management of projects and deliverables to ensure the performance standards are met, as well as executing on the strategy set and working with some level of autonomy to resolve or escalate issues quickly. Hybrid location: Monday - Thursday on-site for candidates in the Kansas City metropolitan area. How you will spend your time: Work with a range of tactical and strategic responsibilities, including pricing model support, research, user stories, developing business requirements, UAT, etc. Work cross-functionally with lines of business to achieve company objectives, standardize reporting and create dashboards, with emphasis on marketing and sales activities, effectiveness and business impact. Proactively conduct market intelligence research to stay abreast of market changes and new developments. Capture market data and routinely share this information with the team and other members of the team to increase awareness. Analyze product data to track KPIs as well as identify trends to provide solutions or suggestions for product optimization. Support incident analysis/root‑cause documentation. Develop training efforts for internal and external clients and operate as the technical liaison when minor issues arise. Understand the compliance related function and system operations and can handle minor outstanding issues. Maintain updated content on all collateral consistent with regulations, network requirements and marketing strategies. We are excited to talk if you have: An undergraduate degree or equivalent business experience. At least 4 years of banking product knowledge experience or equivalent experience within applicable business or operational areas. Bonus Points if you have: Prior experience in supporting or management of Digital Banking or Treasury Management Products (e.g., Deposits, ACH, Wires, Lockbox, Remote Deposit Capture, Instant Payments, etc.). Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position. Compensation Ranges: US Employees in California, Washington DC, New Jersey, and New York: $69,920 - $109,460 US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin: $63,830 - $100,210 US Employees in all other states not listed above: $57,760 - $90,960 The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job‑related factors. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company‑sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. #J-18808-Ljbffr UMB Bank