Security Officer - weekends

Security Officer

Site: The McLean Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

16 hour Weekend Days Availability to work 6:30 AM – 2:30 PM on Saturdays and Sundays.

Requirements:

• Ability to respond quickly and effectively to emergency and non-emergency calls.
• Strong report-writing and documentation skills.
• Excellent customer service and community policing approach.
• Experience handling emotionally charged situations and de-escalating conflicts.
• Ability to investigate suspicious activity, security incidents, and safety concerns.
• Ability to protect patients, visitors, staff, and hospital property.
• Experience working in healthcare, security, law enforcement, military, or public safety environments is beneficial.

Job Duties:

• Security patrols and access control.
• Emergency response and incident management.
• Report writing and documentation.
• Customer service and public interaction.
• Conflict resolution and de-escalation.
• Investigations and evidence gathering.
• Radio communications and dispatch coordination.
• Safety inspections and hazard identification.
• Hospital, healthcare, campus, or institutional security environments.

Skills:

• Emergency Response
• Incident Investigation
• Report Writing
• Conflict Resolution
• De-escalation Techniques
• Access Control
• Security Patrol Operations
• Customer Service
• Community Policing
• Hazard Identification
• Radio Communications
• Crisis Management
• Safety and Security Procedures
• Surveillance Monitoring
• Team Collaboration

Qualifications

Required Qualifications

• High school diploma or GED
• Valid Massachusetts driver's license
• Ability to obtain and maintain:
• CPR/AED/First Aid certification
• CPI De-Escalation Training certification
• IAHSS Basic Officer Certification (within first 90 days)
• Fluent English reading, writing, and speaking skills
• Basic computer and report-writing skills

Preferred Qualifications

• Associate's or bachelor's degree in Criminal Justice or a related field
• 1–3 years of security, law enforcement, military, healthcare security, or related experience
• Fluency in a second language

Key Skills & Competencies

• Strong customer service and communication skills
• Ability to de-escalate conflicts and manage aggressive behavior
• Critical thinking and sound judgment during emergencies
• Crisis management and problem-solving abilities
• Ability to work independently and as part of a team
• Strong documentation and incident report writing skills
• Experience interacting with diverse populations
• Knowledge of local, state, and federal laws as they relate to security operations
• Familiarity with access control systems, radios, databases, and security technology
• Security, law enforcement, military, healthcare, behavioral health, or public safety experience
• Experience working with individuals in crisis
• Excellent interpersonal skills and a calm, professional demeanor
• The ability to balance security enforcement with compassionate customer service in a hospital environment

Additional Job Details (if applicable)

Remote Type: Onsite

Work Location: 115 Mill Street

Scheduled Weekly Hours: 16

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $23.34 - $33.37/Hourly

Grade: 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.