Employment Specialist

Job Description

Job Description

Benefits:

• Holiday Pay
• Subsidized Childcare
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Flexible schedule
• Paid time off

Employment Specialist / Job Coach Part/Full-Time 34-40hrs/wk | Competitive Pay | Meaningful Mission-Driven Work

About Us
Quality Connections is a nonprofit organization dedicated to helping individuals with disabilities and other barriers build skills, gain independence, and secure meaningful employment. Our Employment Services team provides hands-on coaching, job development, and long-term support to help people thrive in community workplaces.

We are growing and seeking a compassionate, motivated Employment Specialist / Job Coach to join our team!

Position Overview

The Employment Specialist/Job Coach supports program participants as they learn job skills, transition into community employment, and maintain long-term workplace success. This role combines direct coaching, communication with employers, documentation, and person-centered planning to help individuals reach their goals.

Key Responsibilities

• Provide individualized job coaching and workplace support to participants at community job sites.

• Teach job tasks, soft skills, workplace expectations, and professional behaviors.

• Support participants in building independence, confidence, and problem-solving skills.

• Collaborate with employers to ensure participants meet job performance standards.

• Monitor progress, provide feedback, and document services according to agency standards.

• Transport participants to job sites when needed (company vehicle or mileage reimbursement when applicable).

• Communicate regularly with supervisors, counselors, and team members regarding participant progress.

• Model professionalism, positive attitude, and empathy in all interactions.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.

• Experience working with individuals with disabilities, behavioral health, education, or human services is helpful—but we will train the right person .

• Strong communication, patience, and interpersonal skills.

• Reliable, organized, and able to work independently in the community.

• Valid driver’s license, clean driving record, and ability to pass required background checks. The ability to obtain a level 1 fingerprint clearance card.

• Must be comfortable working in a variety of workplaces (retail, janitorial, food service, warehouse, office settings, etc.).

What We Offer

• Meaningful, mission-centered work that changes lives

• Paid training

• Supportive leadership team

• Mileage reimbursement

• Benefits package (health, dental, vision, PTO) – if applicable

• A positive team culture focused on inclusion and growth

Schedule

Typically Monday–Friday, some Sunday mornings required SEASONALLY