Procurement Operations Specialist

Procurement Operations Specialist

At Jabil, we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

The Procurement Operations Specialist provides operational support across Procurement and Accounts Payable operations, with a primary focus on supplier master data maintenance and invoice issue resolution. The role supports indirect and services-related procurement activities and operates within established procedures, controls, and service levels & liaison with business requestors to ensure accuracy and completeness of purchase request.

Key Responsibilities

Supplier Master Data Operations

• Perform supplier master data validation and updates in the ERP system

• Review, update and verify supplier records, including payment and banking details, in line with internal controls

• Ensure data accuracy, completeness and compliance with audit and policy requirements

• Maintain documentation, logs and status tracking for all supplier master data activities

Accounts Payable & Invoice Operations

• Support the resolution of invoice discrepancies and blocked invoices in collaboration with Accounts Payable and Procurement teams

• Investigate issues related to PO references, pricing differences, tax data or supplier master data

• Communicate with suppliers using approved templates and standard processes

• Escalate unresolved issues through defined escalation channels

Procurement Operational Support

• Provide operational support for requisition- and PO-related activities in accordance with defined procedures

• Monitor and manage requests received via shared inboxes or ticketing systems

• Ensure a complete audit trail and proper documentation for all transactions

• Support indirect and service-related procurement operations (non-production scope)

Required Knowledge & Skills

• Good understanding of procurement and Accounts Payable processes

• Hands-on experience with ERP systems, particularly in supplier master data and AP modules, experience with Oracle - will be preferred

• Experience supporting invoice resolution and payment-related activities

• Strong attention to detail and ability to work with structured operational data

• Effective communication skills and ability to collaborate with cross-functional teams

• Proficiency in MS Office, especially Excel and Outlook

Education & Experience

• Bachelor's degree in Business, Finance, Supply Chain, or a related field

• 2–4 years of experience in Procurement Operations, Accounts Payable, P2P, or Shared Services environments

• English proficiency at B1+ level (B2 preferred)

Role Focus

• Operational execution and data accuracy

• Compliance with defined processes and controls

• Timely resolution of supplier data and invoice-related issues

• Close collaboration with Procurement and Finance stakeholders