Customer Success Account Manager
$75k - $87kFull-time
Emerald Staffing
Job Description
Job Description
Customer Success Account Manager
Pay: $75,000-87,000
Schedule: Monday-Friday
Hours: 7:30am - 4:30pm
About the Employer-
A Portland-based software company that provides document management and workflow automation solutions for automotive dealerships. Their platform helps customers digitize records, improve compliance, streamline accounting processes, and operate more efficiently. The company is known for its customer-focused culture and long-term client relationships, making it an excellent environment for professionals who enjoy account management and customer success.
Position Summary-Are you someone who loves building relationships, solving problems, and helping customers succeed?
As our Account Manager, you'll be the trusted advisor for a portfolio of customers, ensuring they continue to get value from our solutions while creating opportunities for growth and long-term partnership.
In this role, you'll wear many hats: relationship builder, strategic thinker, customer advocate, and growth partner. You'll lead meaningful conversations, help customers navigate challenges, uncover new opportunities, and turn customer insights into action. If you enjoy connecting with people, creating win-win outcomes, and making a measurable impact on both customer success and business growth, you'll thrive here!
Essential Job Duties-- Build and maintain strategic relationships with key customer stakeholders through proactive outreach, consultative business reviews, and a deep understanding of their goals, challenges, and growth opportunities.
- Proactively identify and mitigate account risk, lead customer retention and renewal discussions, and drive successful outcomes to reduce churn and strengthen long-term client relationships.
- Drive account growth by identifying, qualifying, and closing expansion opportunities within existing client portfolios while managing the sales process from discovery through successful implementation
- Manage and prioritize customer portfolios by monitoring account health, identifying growth and retention opportunities, and leveraging customer feedback to drive strategic account success and continuous improvement
- Strong customer relationship and consultative communication skills.
- Ability to understand customer needs and connect them to practical solutions.
- Comfort discussing renewals, retention, pricing, and managing expansion opportunities.
- Strong organization and follow-through across a portfolio of customers.
- Experience in Customer Success, Account Management, SaaS, or another customer-facing environment.
Let us know you are interested!
Nick Burton
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the Customer Success Account Manager in Clackamas, OR vacancy
- ...TEKsystems seeks a Client Support Specialist to manage a hospital client portfolio and serve as the primary contact for questions and... ...balances client communication with analytical problem-solving and account research, requiring attention to detail and experience with...SuggestedRemote work
TEKsystems
Portland, OR1 day ago $80k - $95k
...achieve more, together. About the Role We're hiring a Customer Success Manager to own customer relationships, experience, and outcomes. As... ...Retention and Relationship Management Own a portfolio of accounts and serve as the primary point of contact for key customer...SuggestedWork experience placementRemote workSleeping nightsSapience AI Corporation
Portland, OR7 days ago- ...Description Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their... ...2008. Summary The Customer Success team is our customer’s trusted partner... ...to assigned Mid-Market tier accounts Work with clients via Retention Cases...SuggestedContract work
Smarsh
Portland, OR24 days ago - ...Senior Director of Customer Success About the Company Leading healthcare technology company... ..., and demonstrating P&L awareness in managing the team. The Senior Director will... ...including coaching and building a culture of accountability, as well as owning the customer...Suggested
$95k
...seeking a driven and experienced Sales Account Executive to join their growing team. In... ...opportunities, building lasting customer partnerships, and representing the company... ...Wingmate is preferred. Must be able to successfully complete a post-offer background check and...SuggestedCareerPaths NW
Clackamas, OR5 days ago- ...The primary role of the Account Executive is to generate revenue... ...potential industrial process customers and increase wallet share... ...leadership, business development managers, inside branch sales,... ...Qualifications To perform this job successfully, an individual must have...Temporary workFor contractorsImmediate start
Kele, Inc.
Milwaukie, OR2 days ago - ...Description As a Personal Lines Manager with our team, you will play a pivotal... ...service experience, ensuring outstanding customer satisfaction. Generate and analyze... ...Self-motivation and a strong sense of accountability. Exceptional leadership, interpersonal...Work at office
gpac
Gladstone, OR4 days ago $120k - $250k
...Enterprise Account Executive The Enterprise Account Executive... ...with both existing and new customers. This role involves identifying... .... Collaborate with sales management to identify and manage sales... ...win new business. Foster successful cross-department...Work experience placementWork at officeLocal areaFlexible hoursSHI GmbH
Clackamas, OR4 days ago$128.5k - $231.8k
...the same big love we give our customers. All team members receive a... ...true potential. Enterprise Account Executives develop customer relationships... ...referrals. Partnering, AE's manage a portfolio of active lines,... ...general base pay range for a successful candidate in this role. The...Full timeContract workTemporary workPart timeWork experience placementLocal areaFlexible hoursT-Mobile
Happy Valley, OR5 days ago- ...better. Summary: A Category Manager at Pacific Seafood is a key... ...periodical, product form, customer, branch, price, and cost considerations... ...track record of building successful, sustainable categories.... ...disability. ~ Flexible spending accounts for health flex and dependent...Temporary workWork at officeImmediate startFlexible hours
Pacific Seafood
Clackamas, ORa month ago $115k
...USAPosted: 2026-10-05Job Family: Customer SuccessJob Function:... ...team. We are bold in our ideas, accountable in our actions, and committed... ...Enterprise Senior Customer Experience Manager (CXM) to deliver highly... ...long-term partnership success. This role partners closely with...NAVEX Global
Lake Oswego, OR3 days ago$90k - $110k
...local service businesses generate more customers through paid advertising, content creation... ...quickly and are looking for a Client Success Manager who can help us deliver an exceptional... ...client experience while driving retention, account growth, and long-term client success....Local areaRemote workGravitate Digital
Portland, OR3 days ago- ...merchandise is stocked and displays are maintained, and help deliver an exceptional guest experience. You will work with the Merchandise Manager and Operations Manager, follow procedures, participate in resets and inventory, and maintain policy compliance. Flexible schedule...Seasonal workFlexible hoursDay shiftAfternoon shift
$109.7k - $197.8k
...the same big love we give our customers. All team members receive a competitive... ...This role supports and grows accounts in the public safety sector by driving sales and managing customer relationships for... ...based on defined metrics. Success is measured by achieving sales...Full timeContract workTemporary workPart timeWork experience placementWork at officeLocal areaRemote workFlexible hours$16.62 - $19.55 per hour
...Account Manager Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Position Summary If you're looking... ...for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account...Hourly payWeekly payFull timeLocal areaFlexible hoursWeekday work- ...USA, Inc. seeks a sales professional to support and grow public-safety accounts remotely (Washington State aligned; Seattle area preferred). You will drive sales opportunities, renew contracts, manage relationships, and maintain accurate data entry to meet defined...Remote job
- Paragon Technologies, a SunSource company, seeks a driven salesperson to build and manage a Portland, OR territory from a home-based office within the surrounding area. You will handle full sales cycles, prospecting, and face-to-face client visits to grow a leading service...Work at officeWork from homeNight shift
$16.95 - $17.45 per hour
...Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store... ...as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftNBMBAA INC
Tualatin, OR1 day ago- ...T.J. Maxx - 7701 SW Nyberg St, Nyberg Rivers, Tualatin, OR 97062, United States of America [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates at front...Immediate start
TJ Maxx
Tualatin, OR2 days ago $27 - $36 per hour
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly...Hourly pay- ...In this role you will develop new business and manage the relationship with existing customers within your assigned territory. This is a great opportunity... ...to develop new customers and maintain existing accounts Successfully build and maintain long‑term business...Long distanceNight shift
$93.5k - $110k
Job TitleCategory Manager (IT)Job Description SummaryThe Category Manager is responsible... ...the delivery of procurement and client account goals.Promotes compliance with C&W’s code... ...compensation that will be offered to the successful candidate will depend on factors such as...Minimum wageFull timeTemporary workRemote workFlexible hoursCushman & Wakefield
Portland, OR1 day ago$32.7 - $34.62 per hour
...key member of the clinical team , you will be responsible for managing the end-to-end clinical process related to the enhanced scan,... ...big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships...Hourly payFull timeFixed term contractLocal areaImmediate startPrenuvo
Portland, ORa month ago- ...Clackamas Women's Services seeks a Development Manager to lead donor cultivation, retention, and gift growth. You will manage a portfolio of individual donors, build engagement through personalized outreach, and drive annual giving campaigns in partnership with the Development...
Clackamas Women's Services
Oregon City, OR3 days ago $60k - $80k
...Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Russel Williams - State... ...Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations...For contractorsWork at officeFlexible hoursState Farm
Clackamas, OR4 days ago- ...products and technical service. We’re seeking to hire an accounting and general ledger manager who is excited to work with a team that champions a... ...accounts payable manager, as well as working with our customers and other Supply Source employees while maintaining a courteous...
Supply Source
Clackamas, OR18 days ago - Job Summary The Benefits Account Manager, Small Groups (BAMSG) is a key client-facing role responsible for the management and retention of... ...Management Serve as liaison between insurance carriers, vendors, and customers. Manage timelines, negotiate plan terms, resolve escalated...Work experience placementWork at office
$225k - $275k
...currently seeking an experienced Enterprise Account Director to join our team in Portland,... ...strategic leadership role, you will manage and grow our valuable athletic apparel... ...revenue expansion and ensuring exceptional customer success. The ideal candidate will combine...Full timeContract workWorldwideFlexible hoursTurner & Townsend
Portland, OR2 days ago$170k
...026-10-07Job Family: Sales - Account ExecutivesJob Function: ProfessionalPay... ...risk and compliance management software products. We’re an... ...sharp commercial judgment, deep customer insight, and disciplined deal... ...deeply committed to your success. Join us and help shape what’...Remote workNAVEX Global
Lake Oswego, OR2 days ago- The Sales Account Executive generates advertising revenue by calling on established agencies, cold-calling new prospects and convincing... ...and delivers sales presentations to clients.Explains to customers how specific types of advertising will help promote their products...Full timeWork at officeLocal area
Nexstar Media Group
Portland, OR4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Account Manager. Be the first to apply!
Related searches
- customer retention Clackamas, OR
- customer satisfaction Clackamas, OR
- work from home customer Clackamas, OR
- customer Clackamas, OR
- customer success associate Clackamas, OR
- customer success specialist Clackamas, OR
- luxury account manager
- account manager mining
- creative account manager
- digital marketing account manager (remote)