Project Manager

Project ManagerThe Executive Office of Health and Human Services (EOHHS) seeks an experienced Information Technology (IT) Project Manager (PM) to work with our business partners, lead and manage IT projects in support of their business-driven, customer service-oriented needs to providing IT services for the benefit of the secretariat and citizens. This is an exciting opportunity to join a highly skilled team and contribute to a critical and highly visible project within the Executive Office of Health and Human Services.MassHealth is the EOHHS office that administers the Medicaid program in Massachusetts. The IT Project Manager will be responsible for project work for the MassHealth Office of Long Term (Care) Services and Supports (OLTSS), which manages a robust system of support application for Medicaid members of all ages who need services to enable them to live with independence and dignity in their daily lives, participate in their communities, and increase their overall quality of life. OLTSS is responsible for ensuring that services provided in any setting and all delivery systems are member-focused, accessible, of the highest quality, and delivered in a cost-effective manner.The 21st Century Cures Act mandates that states require Electronic Visit Verification (EVV) use for Medicaid-funded personal care services (PCS) and home health care services (HHCS) for in-home visits by a provider or personal care attendant (PCA). EVV will be used in PCS and HHCS by requiring caregivers to check-in, document services provided, and check out from the visit on smartphone and tablet GPS enabled devices, telephony, or fixed devices.OLTSS IT PM will oversee the development progress and quality standards of the Electronic Visit Verification (EVV) solution to be used to support patient care in the home and the Universal Core Assessment (UCA) application to evaluate clinical eligibility for LTSS services covered by MassHealth.OLTSS IT PM will oversee the digitization of the EVV project and UCA projects, including, but not limited to, gathering technical and business requirements; developing and testing the system design; coordinating system training, piloting, and go live; management and evaluation of the EVV & UCA vendors; liaising with business and technical stakeholders within MassHealth and sister agencies; and reporting project status including the articulation of impediments, risk analysis, risk mitigations and timeline. The OLTSS IT PM may be responsible for other OLTSS projects as needed.Specific duties include:Work with EVV vendor and key stakeholders, including technical and business units within MassHealth and sister agencies, to develop project plans with detailed milestones and activities.Work with UCA vendor and key stakeholders, including technical and business units within MassHealth and sister agencies, to facilitate the development and approval of business requirements, technical specifications, and other project documents.Implement plans and report status and risks to stakeholders.Monitor results against established timelines, deliverables, tasks, dependencies and associated technical specifications.Ensure all project documentation is prepared in accordance with agency standards and published in a timely fashion.Coordinate project activities for adherence to agency standards and policies.Identify key risks and their impact on the project.Report on project status, risks, and mitigation strategies to application stakeholders.Ensure effective communication between non-technical and technical teams.Adhere to established Commonwealth policy and procedures.Preferred qualifications include:Knowledge of health care delivery systems, including fee-for-service programs and managed care plans.Knowledge of, and experience in a healthcare information technology environment.Experience with health care data including claims, encounter, total cost of care and eligibility data.Fluency in full range of Software Development Lifecycle Cycle (SDLC) methodologies and current industry standards of IT project management; Project Management Professional (PMP) Certificate.Ability to develop and maintain effective relationships with management, end users and project team members.Strong communication skills and ability to interact easily with technical and non-technical staff across multiple agencies conveying complex technical concepts in simple business terms.Knowledge and demonstrated ability to conduct detailed planning, and to perform risk assessments and their associated risk mitigation actions.Excellent oral and written communication skills, and presentation skills.Understanding of IT system architecture and use of major enterprise application platforms, such as Salesforce and Oracle, in commercial products.Experience in contracts management and vendor evaluation.Understanding of software system and product pricing methodologies (per license, per seat, etc.) and ability to evaluate pricing proposals from vendors.Project Management Professional (PMP) Certificate.Job requirements include:Bachelor’s degree in Computer Science or a related field.Minimum (5) five years of extensive hands-on experience with project management as the project manager with full accountability and financial responsibility.Minimum (5) five years of IT experience in one or more technical roles such as business systems analyst.Experience with and preparing project documentation such as detailed requirements.Proficiency with MS Project.Proficiency with MS Office applications including Excel, Word, Visio, Outlook and PowerPoint.Must be able to be co-located in Boston and North Quincy on a regular schedule (i.e., 3 days in Boston, 2 days in North Quincy) and be available to participate in meetings at either location as needed.