Lead UX Designer

Job ID: 99451016944Posted: 2026-08-19Location: Tampa, Florida, United StatesSalary: $153,600.00 - $230,400.00Category: Technology, Digital Design Engineering, ProfessionalCompany: CitiAs a Lead UX Designer you'll be contributing and leading the design of our digital products. Working in concert with Product and Engineering partners and UX Research colleagues, you'll be applying your extensive skills and experience to create high quality designs in all stages of the UX design process - including ideation, wireframing, prototyping, and high-fidelity design.ResponsibilitiesWork closely with research, senior stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutionsCreate wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design SystemEnsure that designs follow best practices and use research & testing to inform and validateConfidently challenge the status quo, encouraging all involved to address root causes to ensure the best outcome for usersApply a positive and constructive attitude when giving and receiving all feedbackDeliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understoodProvide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designedKeep up to date with the latest UX practices, innovations, and toolsEnsure all designs comply with ADA/WCAG standards for accessibilityDeliver on time, identifying and managing risks to ensure timelines are met, and escalating where neededLead by example, supporting, training and developing junior members of the teamModerate conflicts between colleagues and/or stakeholders, guiding to constructive resolutionTake a leading role in the wider UX community, helping to define our standards and practicesRequired Skills, Experience and Competencies10+ years of overall experience7+ years of industry UX Design experienceStrong attention to detail, analytical skills and problem-solvingExperience on complex, enterprise-scale or consumer design projectsCreative flair and a good eye for designExcellent written and oral communication skillsOutstanding skills in professional design tools (Figma)Experience working with, and contributing to, Design SystemsProven ability to leverage AI-enabled design tools and workflows strategically – including generative design, AI-assisted prototyping, and intelligent design systems – with the experience and judgment to guide teams in adopting these approaches responsibly and effectivelyDegreeDesirable Skills, Experience and CompetenciesExperience in financial or complex applicationsExperience with agile methodologyFinancial services industry and commercial banking experienceMaster's degreeEducation:Bachelor’s degree/University degree or equivalent experienceMaster’s degree preferred------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Digital Design Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Tampa Florida United States------------------------------------------------------Primary Location Full Time Salary Range:$153,600.00 - $230,400.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Anticipated Posting Close Date:Aug 26, 2026------------------------------------------------------Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.Illinois residents – AI Notice and Right------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.