Dispatcher

divh2Be Your Best Self/h2pOur mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch./ppAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. Thats why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!/ph3Purpose Of Job/h3pHandle all incoming phone calls and dispatch hot-shot request in a timely and orderly fashion in order to best meet the needs of our dealers in most efficient manner possible./ph3Job Components/h3ulliHandle all incoming phone calls in a professional manner and dispatch hot-shot request in the most timely and orderly fashion. 25%/liliManage hot-shot drivers in a manner that will deliver the best and most efficient hot-shot service possible. 25%/liliWait on and handle all walk-in customers by providing each and every customer with courteous service and information to satisfy their battery need(s). 25%/liliHandle and balance invoices generated. 15%/liliFollow-up with largest customers weekly to ensure customer satisfaction and battery supply is adequate. 10%/li/ulh3Qualifications/h3ulliBasic computer skills and ability to utilize the internet/liliGood knowledge of the geographical area/liliStrong communication skills and customer service skills./liliAbility to multi-task/liliPrevious experience in telephone and dispatch operations is a plus./li/ulh3Scope Data/h3ulliStrong interaction with office personnel, Team Leader, General Manager and dealer personnel./li/ulh3Work Environment/h3ulliRegularly required to use hands to grasp or handle, talk and hear, stand and walk./liliSpecific vision abilities include close vision, depth perception and ability to adjust focus./liliAbility to lift and/or move 50+ lbs./liliMay be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals./li/ulpNote: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us./ppInterstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training./ppInterstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law./p/div