Behavioral Health Case Manager I

Behavioral Health Case Manager I

Behavioral Health Case Manager I

LOCATION: This is a virtual eligible role. Indiana residency is required.

HOURS: General business hours, Monday through Friday.

This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Behavioral Health Case Manager I is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral and mental health needs.

How you will make an impact:

• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
• Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.
• Monitors and evaluates effectiveness of care plan and modifies plan as needed.
• Supports member access to appropriate quality and cost effective care.
• Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

Required Qualifications

• Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
• Requires a current active unrestricted license as an LCSW, LMHC, or RN with psychiatric mental health certification from the State of Indiana.

Preferred Qualifications

• Substance abuse crisis experience is strongly preferred.
• Medicaid experience is helpful for this position.
• Experience in case management and coaching with members with a broad range of complex substance abuse/psychiatric disorders is preferred.

Job Level: Non-Management Exempt

Workshift: 1st Shift (United States of America)

Job Family: MED > Licensed/Certified Behavioral Health Role