Quality Tech II

Job Description

Job Description

Transcendia is a leader in custom engineered materials for critical product components in a wide range of markets and applications. The company provides deep material science expertise, outstanding customer service through broad geographic coverage and trusted product reliability.

Job Summary: 

Assist the Quality lead at the facility with control and identification of incoming materials; resolution of supplier issues; calibration program; investigation of customer complaints; response to customer inquiries; verification of product quality and other duties as assigned.

Job Duties:

• Review and approval of Raw Material Certificate of Analysis (COA)
• Print Material Identification tags and place tags on incoming materials
• Calibrate lab and shop floor measurement tools
• Perform Quality Control checks and assist with questions and problems related to product acceptance criteria

• Contact Suppliers to resolve COA issues
• Creation and sending customer required Certificate of Compliance (COC)/ COA
• Completion of supplier claims DBase to file supplier claims
• Disposition of Supplier claim materials
• Assist in the review and investigation of customer complaints and returned materials including recording results in quality tracker database
• Quality auditing of process, line and product for products such as Dry Erase, Medical, Hard Coat and Solar
• Internal Organization of Standards (ISO) internal auditor
• Complete 5S audits
• Prepare graphs, charts or reports as needed
• Other duties as assigned

Job Qualifications: 

• High school diploma or General Education Diploma (GED) required; Associates Degree in Applied Science preferred and two years of related work experience and/or training; or equivalent combination of education and experience
• Experience with Minitab preferred
• Must have organizational skills with an ability to prioritize and multi-task
• Ability to maintain confidentiality, exceptional attention to detail and good follow-up skills
• Must possess good problem-solving skills and basic math skills
• Ability to interact in a professional manner with employees and vendors
• Ability to communicate effectively both verbally and in writing
• Proficient in Microsoft Excel and Word
• Willingness to work as team member or independently