Clinical Research Coordinator - Duke Cancer Institute

The Duke Cancer Institute (DCI) is seeking a Clinical Research Coordinator (CRC) to join the Cancer Patient Experience Research Program (CPEP). In this dynamic and impactful role, you will lead and coordinate research studies focused on cancer patients’ experiences and palliative care while also contributing to large-scale system implementation work through the electronic Patient Reported Outcomes (ePRO) PCORI Health System Implementation Initiative (HSII). You will play a key role in advancing research that directly improves patient care and outcomes. Your day-to-day work will include supporting minimal-risk, mixed-methods research studies (quantitative, qualitative, and quality improvement), managing patient-facing research activities, and helping deploy innovative tools like Epic’s eSym module across 45 cancer clinics. You’ll work closely with patients, clinicians, and research teams—ensuring studies are compliant, data is accurate, and participants are supported throughout their research journey. Position Responsibilities Coordinate and manage clinical research operations (55%) Develop and implement recruitment, screening, consent, and retention strategies Recruit, screen, and enroll study participants; conduct and document study visits Maintain study compliance with institutional policies and regulatory requirements Manage study documentation including regulatory binders, enrollment logs, and system records Record and report adverse events (AEs) and maintain Delegation of Authority logs Prepare and submit IRB documentation and support development of COI, DSMPs, and RDSPs Support study financial tracking, participant payments, and budget coordination Contribute to study start-up, closeout, and monitoring activities Support ePRO implementation and clinic engagement (HSII initiative) Assist with rollout of Epic eSym module across 45 cancer clinics Review and improve patient-facing educational and training materials Deliver training to clinic staff on workflows and ePRO utilization Conduct site procedural compliance audits and support ongoing quality improvement Manage and ensure quality of research data (25%) Utilize EMR and EDC systems to collect, manage, and validate data Develop and implement data collection tools, surveys, and questionnaires Ensure data accuracy, completeness, and security compliance Identify and resolve data discrepancies and suggest process improvements Facilitate communication and collaboration (10%) Serve as liaison between study teams, sponsors, investigators, and internal stakeholders Communicate study updates, escalate issues appropriately, and respond to inquiries promptly Support literature reviews and contribute to protocol development, presentations, and publications Provide leadership and mentorship (5%) Participate in team meetings, committees, and cross‑functional initiatives Train and mentor team members on study processes and responsibilities Support professional development and actively engage in learning opportunities Ensure ethical conduct of research (5%) Adhere to all SOPs, regulations, and ethical guidelines governing clinical research Educate staff and participants on distinctions between clinical care and research Maintain required certifications and ensure compliance with institutional policies Minimum Requirements Completion of an Associate’s degree Minimum of two years of relevant clinical research experience. Completion of the DOCR North Carolina state‑approved Clinical Research Apprenticeship program may substitute for one year of experience Experience supporting research protocols, including recruitment, consent, and data collection Ability to manage multiple competing priorities effectively Strong organizational, verbal, and written communication skills Ability to use computer software, web-based applications, and learn new systems Ability to work both independently and collaboratively with professionalism and respect Preferred Qualifications Bachelor’s degree Experience with surveys and interviews in clinical research REDCap experience Familiarity with Patient Reported Outcomes (PROs) and patient outcomes research Experience with data capture forms and Electronic Data Capture (EDC) systems Experience in oncology, palliative care, or regulatory environments Experience with electronic medical records (EMR) and OnCore Other Requirements Basic Life Support (BLS) certification (American Heart Association or Duke‑approved equivalent) Ability to support study compliance, regulatory documentation, and audit readiness May support training delivery, clinic onboarding, and workflow implementation across multiple sites Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: View email address on click.appcast.io; phone: View phone number on click.appcast.io). Equal Opportunity Employer Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. All members of our community have a responsibility to uphold these values. Job Code and Level Job Code: 00001201 CLINICAL RESEARCH COORDINATOR Job Level: 52 Anticipated Pay Range Duke University provides an annual base salary range for this position as USD $59,829.00 to $99,960.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Benefits Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family‑friendly and cultural programs to eligible team members. Learn more at: #J-18808-Ljbffr Duke University