Housekeeping Supervisor

The Merchant Building is a 32-story transformational mixed-use development featuring a luxury hotel, private residences, and members club, opening 2027. Situated at the center of Columbus and anchored by the historic North Market, the building rises within a city poised for extraordinary growth and renewed cultural vitality.

The history of the North Market reflects the story of America itself, one of purpose, resilience, community, and preservation. The Merchant Building draws inspiration from this legacy and is unified by the spirit of the merchants who believed that dedication and hard work deserves reward.

Here, design and service come together to create a carefully curated environment, one that offers a refined and private lifestyle experience. A vertical neighborhood where living, hospitality, wellness, work, and community are thoughtfully integrated, all guided by a single ethos: make life better through care, craft, and service. Life at The Merchant Building will be defined by hospitality-centered living, seamless luxury delivered with quiet ease. It is a place where every day will feel more special than anywhere else.

Requested Tasks

• Assign housekeeping tasks to team and inspect the work to ensure standards of cleanliness are met
• Support Housekeeping Leadership by completing administrative tasks as requested. Creating assignments for Team Members
• Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction.
• Work with and train room attendants to ensure daily tasks are completed timely and accurately.
• Inspect housekeeping carts and closets to ensure that they are properly stocked.
• Ensure cleanliness of all trash chute rooms by delegating daily assigned work to house porter.
• Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status.

Requested Capabilities

• Prior experience highly preferred
• Attention to detail
• Guest-first mentality
• Ability to efficiently clean multiple rooms and property areas in a timely manner

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.