Senior Manager, Production

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success . Our winning team pursues excellence while learning and evolving
• Career growth . We develop industry leading talent because Ross grows when our people grow <
• Teamwork . We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The Sr. Manager, Production is responsible for defining and leading the production strategy, operating model, and resource planning framework that supports Ross' creative and marketing objectives across photoshoots, campaigns, and multi-channel content initiatives. This role oversees the end-to-end production ecosystem, ensuring scalable processes, effective resource allocation, operational excellence, and seamless execution from concept development through final delivery. The Sr. Manager, Production leads large-scale and high-visibility productions while overseeing production budget planning, vendor strategy, and team development. Through strategic leadership and operational expertise, this role ensures productions are delivered efficiently, consistently, and at the highest level of quality while building the infrastructure, partnerships, and capabilities necessary to support evolving business needs.

ESSENTIAL FUNCTIONS

•    Develop and execute the production strategy and operating model for creative content, photoshoots, and campaign initiatives, ensuring alignment with Marketing, Creative, and enterprise business objectives.
•    Lead production planning, including capacity management, resource allocation, scheduling strategy, and prioritization across multiple concurrent campaigns and business initiatives.
•    Oversee the end-to-end execution of large-scale productions, ensuring seamless delivery from concept development and pre-production through on-set execution, content delivery, and post-production.
•    Establish and manage strategic relationships with external production partners, agencies, photographers, stylists, talent, and vendors, driving performance, cost efficiencies, and long-term value.
•    Own annual production budget planning, forecasting, financial tracking, and resource investments, ensuring fiscal accountability while maximizing production quality and operational effectiveness.
•    Establish governance and compliance standards for production operations, ensuring all contracts, documentation, releases, insurance requirements, and vendor agreements are accurate, complete, and aligned with company policies.
•    Develop and oversee integrated production roadmaps, calendars, and resource plans, ensuring alignment with campaign priorities, organizational capacity, and key business milestones.
•    Lead, coach, and develop a high-performing production team, fostering organizational capability, talent growth, and a culture of collaboration and accountability.
•    Design and implement scalable production processes, operating standards, and performance metrics that improve efficiency, consistency, resource utilization, and speed-to-market across all production activities.

ESSENTIAL FUNCTIONS (cont.)

COMPETENCIES

Production Engineering & Operational Resilience

Time Management

Problem Solving/Decision Quality

Building Effective Teams

Developing Talent

Collaboration

Leading by Example

Communicates Effectively

Ensures Accountability & Execution

Manages Conflict

Business Acumen

Plans, Aligns & Prioritizes

Organizational Agility

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

•    8+ years of experience in production, creative operations, or film/media production.
•    5–7+ years of experience leading production teams, people, and cross-functional initiatives.
•    Proven ability to manage multiple projects, timelines, and budgets simultaneously in a fast-paced environment.
•    Strong understanding of end-to-end production processes, including pre-production, on-set execution, and post-production.
•    Experience managing production budgets, resource planning, and vendor relationships for large-scale marketing or creative initiatives.
•    Demonstrated ability to lead and develop teams while driving operational efficiency and executional excellence.
•    Excellent communication and interpersonal skills, with the ability to collaborate cross-functionally and manage external partners.
•    Proficiency in Microsoft Office Suite and familiarity with production tools and creative platforms (e.g., Adobe Suite).

EDUCATION / CERTIFICATIONS

•    Bachelor's degree or equivalent experience.

PHYSICAL REQUIREMENTS

Consistent timeliness and regular attendance

Frequent travel required (up to 50%)

However, this role can perform duties effectively using a combination of in-office and remote work

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

Vision requirements: Ability to see information in print and/or electronically

SUPERVISORY RESPONSIBILITIES

Supervises 2–3 direct reports

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role $125,800.00 to $206,650.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.