Nurse Manager, Medical/Surgical- Full time, Days

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Where You’ll Work

You will lead 2 North, a 31-bed adult medical-surgical and telemetry unit at Milton Hospital. The unit cares for a diverse patient population, including individuals with complex medical conditions and those recovering from surgery. As part of our close-knit community hospital, you’ll work alongside a collaborative team that is committed to exceptional patient care, teamwork, and professional growth.

What You’ll Do

As Nurse Manager, you will provide clinical, operational, and administrative leadership for 2 North, ensuring the delivery of safe, high-quality, patient-centered care. You will oversee daily operations, staffing, quality improvement initiatives, and regulatory compliance while fostering a positive and engaged team culture. Partnering with physicians, nursing leaders, and interdisciplinary colleagues, you’ll use data-driven decision-making to improve patient outcomes, enhance operational efficiency, and support an exceptional patient and family experience.

Why You’ll Love Working Here

Lead a high-performing medical-surgical and telemetry team within a supportive community hospital
Make a meaningful impact on patient care, quality, and team engagement
Collaborate with dedicated colleagues who value teamwork, communication, and innovation
Grow your leadership career in an environment that supports professional development and values your voice
Help shape a positive culture focused on excellence, compassion, and continuous improvement

Job Description:

DUTIES AND RESPONSIBILITIES:

• Manages unit-nursing staff within the scope of RN licensure, maintains professional standards of practice, and continually evaluates the quality of nursing care delivered.
• Develops and sustains unit-based quality improvement initiatives; identifies and implements strategies to enhance patient outcomes.
• Oversees the development and management of operational and capital budgets.
• Ensures appropriate and cost-effective utilization of staff resources.
• Reviews and revises division or hospital policies as needed to reflect current best practices and regulatory standards.
• Organizes and directs unit functions, resolves operational issues, and communicates effectively with interdisciplinary team members, patients, families, and hospital leadership.
• Oversees the management of assigned personnel, including interviewing, hiring, scheduling, performance evaluation, competency validation, and disciplinary processes.
• Ensures appropriate daily staffing levels to meet patient care demands and maintain safety.
• Develops and manages staff schedules and oversees payroll processes in coordination with Human Resources.
• Collaborates with the Education Department to identify training needs and coordinates competency-based education and in-service programs; promotes ongoing staff development.
• Accountable for patient care outcomes, clinical performance, staff engagement, equipment needs, and other unit-specific operational concerns.
• Represents the ICU at the monthly Critical Care Committee; works closely with the Director of Emergency Department and Nursing Operations to address and implement committee recommendations.
• Continuously analyzes unit needs, evaluates new trends and best practices, and makes informed recommendations to improve care delivery and unit performance.
• Maintains a collegial and professional relationship intra/interdepartmentally and amongst other care disciplines.
• Regularly reviews data and reporting tools to support regulatory compliance, quality improvement, and strategic planning.
• Manages data and reviews reports consistently, utilizing information for administrative, regulatory and budget preparation, as well as the development and monitoring of quality improvement initiatives.
• Maintains patient rights and patient confidential within the assigned unit.
• Responsible for holding staff meetings regularly and actively participates in assigned committees as directed.
• Maintains professional growth and development through seminars, workshops, professional affiliations.
• Performs job functions in a manner that promotes patient and staff safety.
• Maintains up-to-date employee records and competency documentation.
• Oversees the orientation and onboarding of new staff, working in partnership with preceptors to evaluate progress and performance.
• The nature of the tasks/responsibilities required of employees in this position will likely expose them to blood and body fluids. Employees will be oriented to and required to understand and follow the standard precautions for infection control. A summary list of Tasks and procedures that may cause exposure to blood and body fluids are listed in the attached Physical Abilities Job Description. Also identified is the protective gear that is available.
• Provides direct patient care when necessary, applying the Nursing Process to ensure high-quality, individualized care:
• Systematically assesses the health status of each patient. o Analyzes and interprets clinical data to make informed nursing judgments. o Plans, implements, and coordinates nursing interventions to address identified patient needs. o Evaluates the effectiveness of interventions and adjusts the care plan accordingly. o Revises and updates the plan of care based on ongoing assessments and patient response. o Accurately and concisely documents all aspects of the nursing process.
• Delivers patient education tailored to the individual's condition, comprehension level, and readiness to learn.
• Integrates cultural competence by considering patients' specific beliefs and practices in all aspects of care delivery.
• Collaborates and communicates effectively with physicians, allied health professionals, and support staff to promote continuity and coordination of care.
• Provides care appropriate to the developmental and age-specific needs of the patient population regularly served; proactively seeks consultation for populations outside of this scope.
• Performs all duties of a registered nurse

ADDITIONAL REQUIRED COMPONENTS:

• Employee maintains competencies (position specific and hospital-wide) required for the specific patient population served.
• Performs all duties in accordance with safety and other laws, rules, and regulations set forth by appropriate regulatory and government agencies and in accordance with established department and hospital policies and procedures.
• Participates in formulating the philosophy and objectives of the Nursing Division.
• May be required to perform similar or related duties as may be necessary on an emergency basis or as designated by the department director or supervisor.
• The nature of the tasks/responsibilities required of employees in this position will likely expose them to blood and body fluids. Employees will be oriented to and required to understand and follow the standard precautions for infection control. A summary list of tasks and procedures that may cause exposure to blood and body fluids is listed in the attached Physical Abilities Job Description. Also identified is the protective gear that is available.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skill required of personnel so classified.

QUALIFICATIONS:

• BSN required, MSN preferred. Able to utilize MS office products (Word, Excel etc), effectively.
• Current licensure by the Massachusetts Board of Registration in Nursing. Previous nursing leadership experience preferred.
• Current certification in Basic Life Support. Advanced Cardiac Life Support may be required for specific units.
• At least 5 + years of acute Medical/Surgical nursing experience with additional critical care experience

Pay Range:

$144,997.00 USD - $205,005.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled