Clinical Manager of Operations-Bluhm Cardiovascular Institute

Clinical Manager of Operations-Bluhm Cardiovascular Institute

As part of our mission to bring world-class care closer to where people live and work, we are proud to expand cardiovascular services at Catherine Gratz Griffin Lake Forest Hospital with the addition of cardiac surgery. We are seeking compassionate, dedicated professionals to join our growing team and become part of one of the top 20 cardiac surgery programs in the world. Our diverse workforce is united by a commitment to exceptional care, clinical excellence, and an outstanding patient experience.

The Manager reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Manager holds the authority and accountability for the management of BCVI's surgical departments and various BCVI programs.

In addition, the Manager facilitates achievement of BCVI's goals through coordinating program development efforts in cardiovascular clinical care, research and education. This role is responsible for coordinating all business services including staff modeling, program budget development, quality reporting and analysis, and financial preparation and analysis as warranted. This position is instrumental in providing key data for support of the BCVI and assisting with the development of strategies to successfully compete for market penetration.

The Manager also facilitates achievement of BCVI's goals through coordinating program development efforts in cardiovascular clinical care, research and education.

The Manager, Operations collaborates with leadership to advance quality strategies, ensure a professional work environment, facilitate timeliness of services, and enhance patient satisfaction. The Manager is responsible for fiscal, human resource, and quality outcomes for their defined service area or unit. The Manager places the needs of the patient and other customers as a first priority and demonstrates the skills necessary to meet and exceed expectations. The Manager focuses others on a clearly defined, clearly communicated vision and engages individuals and groups to achieve that vision. The Manager identifies and develops organizational talent and embraces continuous learning of self and others.

Responsibilities:

• Attracts, develops, and retains exceptional care givers and provides those care givers with an environment that fosters excellence through continuous learning
• Manages people and resources to ensure safe and efficient patient care operations
• Identify processes and outcomes which are important for customer satisfaction, technical quality, regulatory compliance or other institutional priorities

Basic Core Skills:

• Customer Focus
• Creative Leadership
• Coaching and Development
• Continuous Learning

Additional Key Functions by Department or Service Area:

• Cardiovascular programs
• Establishes, implements, and monitors the unit or service area's capital and operating budget to achieve defined targets

Qualifications

Required:

• Bachelor's degree in Business Administration, Clinical healthcare experience, and/or experience in related field with substantial healthcare knowledge
• 3-5 years of work experience in healthcare
• The individual shall be qualified by training; experience, interest, demonstrated current ability, and shall be willing and able to discharge the duties of his/her office.
• The individual shall possess, interpersonal, and time-management skills, organizational skills and a working knowledge of trends in cardiovascular disease.

Preferred:

• Strong preference for a licensed nurse (BSN) or Advance Practice Provider (APRN, NP, PA-C)
• Master's degree in science related field or Business/Health Administration
• Strong project management and analytical skills
• At least 4-6 years in a hospital business management environment
• Working knowledge of adult cardiac and/or vascular populations

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.