Manager of Operations

Manager of OperationsLocation: Oklahoma City, OK, US, 73120 Req ID: 489502 Welcome to Love's! Our Operations Services team is looking to expand by adding an additional Operations Manager who will provide direct support to field operations leadership and corporate departments by coordinating, planning, and executing projects, programs, and tests that influence field operations. This role ensures alignment with Love's strategic priorities.Job Functions:Coordinate with corporate departments to manage project, program, and test rollouts to the field, preventing conflicts and ensuring smooth executionServe as an Operations advisor for Merchandising & Supply Chain, Marketing, Food Service, Customer Experience, IT, HR, Construction & Facility Management, and Total Truck Care project planningUse sound judgement to make timely and independent decisions based on data, analysis, and knowledge of operations impactAct as the primary Operations point of contact for Risk & Safety, Procurement, and Indirect TaxProvide operational guidance to all field-facing corporate departments during project planning and development. Demonstrates strong communication skills and ensures all impacted departments are aware of upcoming projects or initiatives with larger impactLeverage Operations knowledge to provide strategic and tactical support on projects, initiatives and new rolloutsLead change management efforts by championing change and providing adequate support and resources to ensure successful change management processDemonstrates strong peer leadership skills through routine delegation, follow up and accountability discussions with other stakeholders and other departmentsSupport the Talent Management team in reviewing and updating field training materialsServe as an instructor for Store Support Courses, Love's University, and other developmental programsOversee the maintenance and updates of Operations manuals and guidelines. Provide analytical and briefing support to executive leadershipAssist with special projects and events as neededPerform other duties as assignedExperience and Qualifications:High School diploma or equivalent requiredBachelor's degree in Business preferred2+ years of multi-unit leadership experienceSkills:Technical skills: High proficiency with Microsoft Office suiteSoft Skills: Strong written and verbal communication, ability to work in ambiguous situations, resilience, attention to detail, workload management, organization, time management, and strong follow-upInterpersonal skills: Exceptionally strong ability to build and nurture relationships with key stakeholders, fostering collaboration and trustInterpersonal skills: Proven track record of effectively representing the organization, inspiring confidence, and making high-impact decisions at the senior leadership levelInterpersonal skills: Demonstrated ability to lead and streamline cross-functional teams, optimize resources, and implement strategic initiatives to drive operational successTypical Physical Demands:Prolonged sitting with occasional bending and stoopingOccasional lifting of up to 25 poundsManual dexterity sufficient to operate a computer keyboard and calculatorNormal hearing and vision range requiredOccasional travel as necessaryOur Culture:Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply.